Contact Virgin Plus My Account Support
Company Name: Virgin Plus
About: The My Account app lets you manage your account 24/7 from your phone. Pay your
bill, check your usage, grab a travel pass and so much more.
Virgin Plus My Account Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Virgin Plus
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Virgin Pulse Website
Privacy Policy: https://www.virginpulse.com/privacy-policy/
Developer: Virgin Pulse
Can I trust Virgin Plus My Account app?
Protect your data and wallet. We investigate the developer's website (Virginplus.ca), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Slow App with a Poorly Designed Usage Indicator Page
by Nikeb2
This app spends a few seconds loading updates EVERY time you open it — I have never seen an app do this. It feels like a webpage wrapped in a native skin.. no big deal but hardly “nice.” The biggest problem has to be on the backend. I have two data packages (3GB and 8GB). The usage page shows both as 3GB packages and claims I’ve used 100% of my data even though I’ve actually only used 6GB of my 11GB. Seems essential that a cellular app in 2018 accurately display the usage data for my plan. It isn’t recent either, this problem has persisted across the app and the mobile website for at least 5 years. What can you expect from a telephone company. Also, enough with this “we love you” BS. It’s disingenuous and annoying. Everybody knows you don’t give a crap about your customers any more than the other providers. We’re all stuck with your cartel economics forcing us to pay huge sums for what amounts to very low data caps. Hopefully one day mesh networks and other alternatives will provide a legitimate alternative to your oligopolistic business and humble you into actually caring about customers!
Disgusting company.
by Абоакадабра 120
It was a huge mistake to use the services of this company. When I moved from Canada to another country within a month I closed my account and service and paid the full amount that was in the account and deleted my account. After 2 months they charged another 72 dollars for unknown reason and filed it with the credit bureau as a delinquency. I can not pay as the account has already been deleted. Technical support does not know what to do in this case. This company will do everything to ruin your credit history and your life. Never use the services of this company.
Not happy
by Allnicknamestaken565687
You kept my partner on hold for 55 mins waiting for tech support 2 days ago. He finally had to hang up. Virgin should have called him, you did not!!!!!!! Terrible customer service!!!! He has unlimited data & yet he capped out at 80 GB, that’s fraudulent. His phone is now running 1000 times slower! As for me, the text message saying my data has now ended but will renew in 6 days while your app says it’s 3 days. So which is it? Extremely frustrated. Branson is a billionaire, surely his service should be practically perfect!!!
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