Company Name: Zynga Inc.
About: **App Store Best of 2014**
Escape to the world of farming, friends and fun! Go
on farm adventures to collect rare goods and craft new recipes. Raise animals
and grow your farm with friends.
Listed below are our top recommendations on how to get in contact with FarmVille 2: Country Escape. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact FarmVille 2: Country Escape. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Zynga Inc.
http://www.zynga.com/privacy/policy
Since the last update I'm having issues within the game
Trying to purchase keys in game and I keep getting this pop-up saying billing not supported and not sign into Google play. First I had made purchases in the game bought the fairywood gold pass and purchases went through with no and problems and if I'm not sign into Google play than I couldn't use my phone at all
The ads keep playing Simplisafe commercials over & over. It is too long & will not give the prize when the "X" comes up during it. It makes you watch the whole thing to get it. I am tired of seeing the add.
Game is stuck on Trader Tyler. Losing challenges..cannot open. Very frustrating
On September 5, 2022, around 6:30 am, I went into my Farm Ville 2 game, and it was showing that the game was updating. I did notice that it was showing it was at 100% but, it would not turn to the game. I then rebooted my phone, and I was able to start playing it and the game started to start again. When the game was done, I started to play and noticed that I had lost my 4002 keys that I was saving to buy property. I then rebooted my phone and none of my keys returned. My ID Number is 37490182725 and I would like to see if you can return them back?
by Lisa W
Ok so update 2020 I started playing again love the new stuff but my plots have been reversed twice and the amount of keys to remove the things I have already removed originally and yesterday I’m not doing it again I spent 180 keys yesterday bc I can’t put things back where they go and now i calculated over 200 keys bc 3 plots are blocked and zynga is not available really??? I undersatnd but have all your workers work from home bc this is not ok. Still one star
Updated 2017 zynga needs to stop with the contests every month and come up with something more permanent like new recipes new machines and new animals more land and more things to do. It is very old to do things over and over other games are better and I have finished everything and you can’t even upgrade barn anymore to hold more items so I am permanently stuck
I wish this app would stop asking me to rate it I've been playing for five years and rated a long time ago...... I would like to see less contest and better prizes these "temporary" farmhands are worthless to continuous players not really worth the effort.... make it so I can make my barn bigger at 940 I can only have 5 of each thing make it so I can have at least 10 so I can stock up for contests same with silo why stop at 940 why not make it even 1000 at least uve updated amount of money we can have now do it with barn and silo.... also that house next to pier make it so that I can do it for other crops I haven't had yet like wheat and pears
by WranglerChick
I don't mind spending a couple dollars on app here and there, but it is ridiculous what you have to do in order to make any progress in this game. They want keys keys keys for everything that will help you progress. Yes you can get the items by foraging & such,but it takes such a long time to find one item. Whats more? Purchased one of your helping hands for 100 keys… Did I mention that the helping hand is temporary did, you didn't. And the themed competitions they have, of course if you pour money into it your going to win everything. People who don't invest have to wait days...DAYS to collect enough items to fill an order and move on.
The most frustrating part of all has become and expansions. Players get excited when the level up and can FINALLY expand, and NOPE! There's A SALE! the land is locked for 5 MORE days unless you can purchase for the generous sale price of, you guessed it, 200 KEYS. NOTHING has made me want to quit this game more than having items like animals available but no land to put them on. Or having challenges for the Merey Weather mine that I can't access without KEYS. Please make this game more accessible to the everyday person. Keep the customer happy and they'll keep playing. Keep them disappointed and the WHOLE WORLD will know.
PS, things that have taken HOURS TO MAKE have disappeared, that's frustrating in itself.
DO THE RIGHT THING ZYNGA.
by MPLiz89
Saw several things wrong with this game and I have continued to play because my co op has some pretty nice people.... but....
From the start I noticed that this is a VERY money hungry game, then I started noticing how buggy the game is. Constant problems with item drops during events, tasks during boat races, and co op chat logs, as just a few. These things never seem to improve. Also, many people seem to agree on simple ways the game can improve and developers respond to the reviews and suggestions, yet nothing is implemented. Expansions are WAY too lengthy in their progression. Storage is a HUGE issue and is now even worse! Once the water plots finally came out, which I didn’t even want because of all the complaints I had already heard. Well now, they are putting mariner orders to include items that you must use timber on, that is ridiculous! Fix your bugs, fix storage, remove the cap on ribbons and gold or remove receiving those things as a reward if you are capped! Don’t even get me started on cheaters! Just an example, they allowed someone to cheat that I had physical proof of, for over 3 months, it took an absurd amount of support tickets to finally get the person removed. I just.... get left feeling like developers are not caring about the game or the people that play.... it’s very sad and discouraging.
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