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Adventure Escape: The Castle Contact Information

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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Read 3 Customer Service Reviews 😭😔💔

4.3 out of 5

Horrible puzzles, unless you like tilting your device

2023-08-16

by BTQuarles

This game was fun until I got to the puzzles that required tilting the iPad to beat the puzzle. Sometimes the puzzles were overly sensitive to any movement and others where I was shaking my iPad to get any movement. Ok, I can deal with that for a couple of puzzles, but by the middle 9f the game all the puzzles required tilting and moving the iPad to beat the puzzle. This may be a measurement of twitch skills, but it didn’t require any puzzle solving skills. I quit midway through, and in hindsight I should have quit right away. What a waste, and it was super frustrating. Unless you like tilting your iPad, then don’t waste your time. I generally like the Haiku Games, but this one is garbage. It really isn’t even worth 1 star, but I gave it 1 star because the story line seemed ok.

Could be a lot better

2023-08-23

by ...Therese...

The response is terrible ... in act one, you have to tap the weights several times (sometimes 5 or 6 times) in order to even pick up the weights ... rolling the marble in act 3, also for example, if you hold the phone tilted to the right, the marble continues to roll to the left far too long even when rolling very slowly ... same goes for rolling up and down – any direction really.
Additionally, it is offered that you can skip a puzzle if you “like” the game on Facebook ... that having been done I was unable to skip the puzzle ... only other option: purchase stars! Not this time!
Developers please fix the response sensitivity and the issue of getting hint stars for more stars and a better review.

Buggy. Freezes. And bad puzzles

2023-08-30

by Miss_Tish

I have enjoyed almost all of the other Haiku games. But this one frustrated me to no end. The program would freeze so often, I couldn’t tell if an object I touched was just background decoration, or if I had to wait a second and try again. I had to use 35 stars to skip the boulder challenge because I couldn’t swipe during the many times it froze. In addition to that, several puzzles made no sense. And I’m pretty sure one of them was actually wrong (one digit should have been “4”, but the puzzle accepted “7” instead). I would recommend ANY of the haiku puzzles before this one. Most of them are great. Sadly this one was a big miss.


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