Contact Escape the fairy tale room Support
Published by eescape Room About: Exquisite game scenes, multi-style game items, whether you are a brave horror
enthusiast, or a cute second-tier player, can find the elements you like in this
game.
Wonderful puzzle design, in-depth game difficulty, will bring you
extraordinary game experience.
How to Contact Escape the fairy tale room Customer Service/Support
Listed below are our top recommendations on how to get in contact with Escape the fairy tale room. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Escape the fairy tale room. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
44.44% Contact Match
Developer: Mana Games HK Limited
E-Mail: [email protected]
Website: Visit Escape the fairy tale room Website
53.85% Contact Match
Developer: HFG Entertainments
E-Mail: [email protected]
Website: Visit HFG Entertainments Website
Reported Issues: 3 Comments
By jb dean
ANNOYING! Too many glitches!
1. I found all the shapes for the kitchen but couldn’t get it to zoom in. Quit & restarted game, no good. Then I see an arrow in the bottom left that hadn’t been there. No idea why it suddenly showed up but I clicked it & then I could access the shapes. 2. Clicked on the coffee table in the 2nd living room (one w the 2 birds) & it zoomed in where I got some items. Later, after I had acquired 3 shapes, I click again on the coffee table but this time I get a pale yellow background w nothing to tell me where I am. (The color is similar to the walls & floor.) I placed the 3 shapes there but when I left it I can no longer get back there! No matter where I tap around or on the coffee table, I either get the coffee table zoomed in or nothing. WHERE IS THE PALE YELLOW AREA W MY SHAPES? 3. Even though I’m now in the next stage of the game (passed the first level), game took my coins for clues but only showed me the 2 rooms I’d already finished! That’s a TOTAL RIP OFF! Why should I PAY to reveal hints for rooms that are already completed? Obviously I can’t proceed. Going to wait to see if I get a developer’s response. If I don’t I’ll delete the game & leave 1 star reviews on the other games by this developer because I won’t waste my time playing others (that I’ve already downloaded, btw) if this one can’t be played. My reviews of the other games will be to explain that.
By Azaela09
Can’t even play the game
First off, the music was very annoying so I had to turn it off. No big deal though, so I just tried to play the game. I couldn’t access necessary materials because the ads were in the way so I couldn’t even collect all of the shapes to open the one drawer. Plus, what other reviewers are saying about the glitches is very true. I thought it would be a fun game but I couldn’t even play because of the ad at the bottom of my screen that I can’t get rid of. Also it says “lwoading” screen instead of “loading screen” which is interesting.
By Luckylittlecat
Having the same problems as other users
I put the paper pieces together and the combination for the cabinet still wouldn’t work. Couldn’t do anything with the hole next to the cabinet either. And somehow, I even think I’ve seen two of the rooms in another game. Disappointed. >:(
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