Company Name: HopOn Mobility LTD
About: Rav-Pass: Taking public transit rides has never been easier. Plan your trip with
real time schedule updates and pay directly from your mobile
Use the price
calculator in the app and find the best payment option for your ride:
Pay
directly from your phone - no cash and "smart" cards required, just take your
phone to your next ride and scan the QR code on board.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of HopOn Mobility LTD
Contact e-Mail: [email protected]
E-Mail: [email protected]
Website: 🌍 Visit Rav-Pass Website
Privacy Policy: https://s3.eu-west-1.amazonaws.com/static.hopon.co.il/app_terms/isra-pass/ravpass-privacy-policy.html
Developer: Hopon Mobility LTD
Protect your data and wallet. We investigate the developer's website (Ravpass.co.il), verify they're legit, and uncover hidden scams or complaints.
אני מנסה כבר כמה פעמים לעדכן פרופיל שירות לאומי ולא מצליח אם תוכלו ליצור עימי קשר בטלפון 0555633644
מה קורה? היה לי משתמש תקין של צעיר (עם הנחה) ולפני כמספר שבועות זה הוציא אותי מזה ולא נתן לי לחזור למשתמש , כנראה שנחסמתי מה עלי לעשות?
מה קורה? היה לי משתמש תקין של צעיר (עם הנחה) ולפני כמספר שבועות זה הוציא אותי מזה ולא נתן לי לחזור למשתמש , כנראה שנחסמתי מה עלי לעשות?
by Planner-to-be
Other reviewers have mentioned this - it would not add my credit card (US credit card, and when I try to add it’s just an endless loading wheel of death) so I am in Israel on vacation and can’t get anywhere because the nearest Rav Kav station is too far away and they only accept payment via Rav Kav card or this stupid app that doesn’t work!!!
Nightmare. They have the ability to accept contactless credit card payments ON THE BUS why can’t you just do that!? That’s how it is in other countries and far superior. I should not be stuck without public transportation right now.
by AppleUser2349
Was unable to add any credit card. Either the loading page afterwards spins forever. Or with a different card tells me to check my internet connectivity. Multiple credit cards attempted, on multiple networks.
by Fryanpan
The app refuses to accept my US credit card as a payment method with a “Refusal by credit card company” error. I’ve checked with my credit card issuer and the refusal is not coming from their end.
Sadly this is discriminatory and inequitable, as the bus system in Tel Aviv does not accept cash and one of the primary methods for paying electronically is an unmaintained, nonfunctional app.