Contact Disco Zoo

Contact Disco Zoo Support


Company Name:

About: From the creators of Tiny Tower comes Disco Zoo! Tiny Animals. Big Fun.



Disco Zoo Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NimbleBit LLC



Verified email ✔✔

E-Mail: support@nimblebit.com

Website: 🌍 Visit Disco Zoo Website

Privacy Policy: http://nimblebit.com/DiscoZooPrivacyPolicy.html

Developer: NimbleBit LLC








3 Most reported problems 😔💔

4.8 out of 5

Time Machine loses everything

2022-11-16

by Writerad234567

I loved this game and almost had all the diamond statues that I wanted and then they released a time machine feature and I thought, wow, how cool is that?! And then I used it and everything I loved in the game disappeared. All of the things I had accomplished were gone. My zoo was reset to nothing. I had zero to show for all the hours I put in. All those statues my spouse got for me to help me out: gone. Whoever was responsible for the time machine feature should be forced to build a beautiful house that they think they'll get to live in and then just before it's done, someone should ask them, "Do you want a piece of fresh-baked bread?" Because of course who wouldn't want a piece of fresh-baked bread? And then when they take the bread, this someone will say, "oh, you took the bread, yay, that means your house will be incinerated." And then the house should be incinerated before their eyes. "But that's okay," someone will say, "because you can start ALL OVER, yay! Your sink can be a different color now." That would be pretty fair, I think. At least put a warning dialog box that says your zoo will lose everything if you use the time machine, okay? Because time machines--like, one would assume I could just use the same time machine and get back to my time, you know? What happened to the time machine after I used it, game creators?! Huh? Even my time machine disappeared! Pft.

It’s Seen It’s Day

2024-01-26

by NobodyUnoe

Years ago when this game was new, it might’ve been OK- cell phone games were pretty simple. But in the era Genshin Impact and other full console quality games hitting smartphones, it’s a simplistic and unsatisfying Tamagotchi mixed with super simplistic Battleship style guessing game “puzzles” to stock your zoo with animals… and you buy off the game to “solve” them and get all of the animals with tons of ads. Ads and ads if you don’t want to hemorrhage coins or cough up your credit card. No problem, if they want to make money, fine… but be prepared for ads and ads and ads. Really long ads.
The time machine feature basically is a mildly incentivized (don’t leave us- we like your revenue!) reset, because the game itself is so short- go back to the beginning instead of walking away, and we’ll make a new rare animal available for rescue.

This game is simply wonderful

2022-11-30

by Julius Gonzalez

I have been playing this game for a long while in my pass time, and managed to get diamond trophies for every animal (excluding the space animals - because those guys take a while). With the latest update came a bittersweet moment, where I had to say goodbye to all my animals for now, and go back in time. Thank you nimblebit for finally updating, I look forward to what more you have in store for this silly and endearing little game :_)

Edit 2022:
I recently have gotten back into this game with a new account, and I have to say there are just a couple very noticeable problems:

1. I don’t think it is fair to have situations where you have to choose between animals even if you do everything correctly. For example, if you were exploring farm and are searching sheep, pig, and unicorn, you would be forced to give one of them up or pay to continue playing even if you do everything correctly and don’t miss any tiles. That is simply unfair…

2. Searching for missing animals sometimes gives really bad rewards at higher levels to the point where it’s sometimes not even worth it. I currently am making 800+ coins per minute — and just today I searched for 8 moonkeys and earned a measly 500 coins :/


Have a Problem with Disco Zoo? Report Issue




Why should I report an Issue with Disco Zoo?

  1. Pulling issues faced by users like you is a good way to draw attention of Disco Zoo to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Disco Zoo customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Disco Zoo.


Alternatives