Contact Zooba Support

Я много раз удаляла и скачивала данное приложение, ничего не происходило. Вчера скачала - вместо персов фотки, прогрес на нуле и он не движется. Перескачала еще раз 5 - безуспешно

Hello, I want to ask you to connect my account by mail. ilkafort21@redacted by email nikniksun@redacted

Здравствуйте, полностью пропал звук из игры, все бегунки включены, звук на телефоне включён, перестановка игры не помогла

Spieler ID: 82941fa3 Guten Tag, Mein Sohn spielt bei euch ziemlich lange und kauft auch viel. Ende Januar hat es bei Ihnen nochmals ohne Erlaubnis gekauft. Die Zahlung wurde meinerseits via Apple beanstandet. Jetzt habt Ihr ihn -5000 Juwelen abgezogen. Meine Frage an Sie ob Sie es für richtig halten wenn die Juwelen in Wert von 9 chf à 780 Stück im App zu kaufen sind. Jetzt kann er nicht weiterspielen da er es wieder Juwelen für mehr als 40 CHF kaufen muss. Das Geld hat er natürlich nicht. Bitte um es anzugehen und uns baldmöglichst eine Alternative anzubieten. Wir freuen uns von Ihnen zu hören FG Lukas

I'm trying to restore my son's account on a new phone, but it is not allowing me to do that because I'm not able to confirm my security code they send due to the phone number and email address that was linked to this account is no longer accessible since I changed job positions. I have countless receipts of purchases made under this account that I can provide. I know this account is still active because we can see it under my older son's friends. The account details I'm trying to restore are below: Username: Bray7 User ID: b11b006d Email address associated: anna.frazier@redacted Phone number associated: 209-550-1179 How can we get this account restore to my new phone with the Zooba app? New phone number: 820-230-1558. I've made multiple attempts to restore this through the Submit a Request but have been unsuccessful. Please let me know what I can do next.

Hello, I didn't receive the reward in the map section. There was an error, and I didn't receive the reward, which was a gold chest, 15 tokens, and a legendary chest. I tried my best to receive the rewards. My ID is 78a5d0d0-c78c-455f-a34f-b94ec7e51ef2.

Salut, am pierdut accesul la contul meu original de Zooba și am creat unul nou. Aveam aproximativ 4600 de trofee pe contul original și vreau să știu dacă există o modalitate de a-l recupera. Pot să primesc ajutor în acest sens? Mulțumesc! numele contulu imi amintesc ca este "kind guy" id ul nu mi l mai amintesc si nici data cand a fost creat contul

Hi recently I started playing zooba again but I noticed when I stoped playing a year ago I had all my characters on master level 1, and nix was on 2,but when I started playing again all my characters went down LOTS ,like I’m talking about ones that were bronze master going down to 400 trophies,also since then I still haven’t gotten any new characters,so I would be good if you could put my characters in their right amount of trophies,my name on game is zeke and my gamer Id is ba96d2da, -kind regards zeke

Subject: Issue Transferring Account from Cloned Version to Official App Message: I’m experiencing a problem while trying to sync my game account. I originally created my account using a cloned version of the game (via a multi-account tool), and now I want to transfer it to the official version downloaded from Google Play. However, when I attempt to sync the account, I receive the following error message: "Sync account error. An unknown error has occurred. Please try again." My player name is saba, and I’m using version v5.36.0 (195682). Due to limitations in the cloned environment, I wasn’t able to connect the account to Google. Is there any way to recover or transfer this account to the official app? I would appreciate your guidance. Thank you [Your Name or Email]

Subject: Unable to Sync Account from Cloned Version to Official App Message: Hello Zuba Support Team, I hope you're doing well. I’m experiencing an issue with syncing my game account. I originally created my account using a cloned version of the Zuba app (via a multi-account tool), and now I’d like to transfer it to the official version from the Google Play Store. However, when I try to sync the account, I receive the following error message: "Sync account error. An unknown error has occurred. Please try again." My player name is saba, and I’m currently using version v5.36.0 (195682). I haven’t been able to connect the account to Google due to limitations in the cloned environment. Is there any way to recover or transfer this account to the official app? I’d really appreciate your help. Thank you in advance! Best regards, [Your Name or Email]

ранее отправляла письмо со своей проблемой, там допустила одну ошибку. я в течении дня не могу зайти в игру. ошибка 901. с интернетом всё хорошо. пробовала переустановить, всё равно не работает. может ли быть такое, что мой аккаунт заблокировали?..

в течении дня не могу зайти в игру. ошибка 909. с интернетом всё отлично. пробовала переустановить, всё равно не работает. могло ли произойти такое, что заблокировали мой аккаунт?

У меня открылась клетка зоопарка только сегодня, но там нужно 200 ключей, и я не знаю где их взять, нигде нет, в отличии от других. Помогите пожалуйста, где мне взять ключи для клетки?

Можете ли вы так же мне вернуть выбитого персонажа ? Аккаунт Скумбрия AD ff79b751-7b33-4f77-b42b-2e19203ff036

Когда я сделала reroll алмазного ящика, он у меня просто пропал и забрал выбранного персонажа и очки опыта, выпала мне куинни ( капибара )

Пожалуста можете вернуть мне мой аккаунт в игре я его потерял Никнейм:Dev 6648 трофеев Клан: кентавр

id: f7059e08-7ca8-432c-b541-ff7cfbecaec2 My child accidentally bought "electric gloves" for 2700 crystals. Take the item and please return the crystals. I've been saving crystals all my life :(

Разработчики игры Zoo Battle Royale, можете объяснить почему после переустановки игры она перестаёт работать? Загрузка фона не грузится и остаётся на 8% из 100%? Исправьте это!! Я хочу поиграть в игру

Why can't I play your game? Zooba

return the duo and trio modes, it is impossible to play on a regular 5x5 basis, all players from Russia complain about the terrible imbalance in the selection of opponents, it is impossible to increase your rank in the game, the game often crashes with good Internet, and yes, I will write to you until you fix the game.

Не могу восстановить свой аккаунт. Старый аккаунт: user ID:8a740bba. Хозяин клане Ser Bak. Аккаунт не был привязан. Хочу вернуть помогите пожалуйста

Не могу восстановить свой старый аккаунт помогите пожалуйста (никнейм аккаунт биба и боба айди:a5bc27c4

Собирал 6 тыс кристаллов для покупки легендарного предмета «Коса» после покупки коса выпала на Фила, я пытался ее установить и меня выбросило из игры после перезахода на Фила косы не обнаружено и кристаллы не вернулись! Как решить эту проблему?

Hello, I have lost my pass although there are still 4 days left can you help me get it back to my house id: 97479ef5

Hello, I have lost my pass although there are still 4 days left can you help me get it back to my house id: 97479ef5

Hello, developers I have lost my pass, although there were still 4 days left. Here is my personal I'd: 97479ef5-77dd-493d-88d2-a0a0a0a3a19b57

fix your damn matchmaking PLEASE for the love of god I actually uninstalled this game cuz of it

Я не могу зайти в игру

У меня пропал аккаунт у которого 12 лига и я не могу его вернуть, хотя он подключен к учётной записи

oyununuza 80 tl yatırıp bir zümrüt bir altın sandık aldım bunlar gelmedi para iademi veya sandıklarımın verilmesini talep ediyorum.

47 tlye 3 zümrüt 3 altın 3 gümüş alet kutusu aldım ve hiçbiri gelmedi açmadım ve birşey çımadı

Zooba help the account was lost but the ID remained

Ok so I have an account and my account was not connected to a Game Center or Facebook or apple accounts and I spent over 80 dallies and I’ve been trying to get in my account for a couple weeks now can you please try to get my account or give me one like it or better the account name was Ace and the id is b8965fe8

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Я потерял свой основной аккаунт где было 16000 кубков Ник KVIP

Разработчики дайте мне пожалуйста Донну

hello dear developers, I am writing for the second time!I would like to have Donna on my account, please give her to me for free, please...

hello dear developers, I ask you to give me Donna for free, please I have been playing for quite a long time but I have not received it, please can you give it to me.

hello dear developers, I want to have a crocodile Donna in the Zooba game, but I can't get it, and in general the characters drop out once every 2 months!

How to delete my account Zood?

hello my account has been hacked please delete all devices my device is tech Spark go please

There is no reset on aka even for gems

Добрый день! Недавно мой брат решил по смеяться над о мной и решил сделать возврат средств. Теперь у меня отрицательный баланс средств. Пожалуйста, уберите этот отрицательный баланс, т.к. я уважаю ваш труд, деньги я не хотел возвращать! My nickname: Salljed

Please give me Steve and caly I try really really hard to get them but I can't if you will give me that I will subscribe your channel from 3 mobiles please please this is my way from childhood may you will complete this this is nothing to you but this is enough to change my life in zooba please you just have to click a button to give me a character please 🥺😭 I never say this type of things to any saying this to you please I hope you can understand my feelings I am excited in nervous if you ready to do this give me characters in my inbox

Someone REPORTED me for inappropriate chatting!!?, bruh i dont even know where the chat is. How did they even confirm i was chatting? They just BANNED someone without confirmation..

Toadlings. quickly answer me why I entered the 9th league and opened the crate from the 7th league and received a Yara? You're just kidding me! Why does everyone get the right characters and I get some weaklings from the early leagues! Apparently, when I get to League 12 and open the emerald crate, I’ll get Bruce. If this continues, no one will ever play this rotten game, believe me. No stinking path of paws can save this rotten game. and you even managed to ruin the path of the paws. They came up with some damn album instead of normal prizes. I will write about this on Google Play so that everyone knows that it is impossible to get characters from distant leagues. Although everyone already knows this. You greedy snickering thieves! They stole real money from many onlookers, although this emptiness is not worth it and you rejoice. You think that your useless gems are more valuable than real money.🤣 Thank God I never sent you money. 😂You only value your thieves YouTubers and they can do anything. and others have to suffer and play all day long to get some weaklings. Why do I have a terrible league in which Duke is in the 2nd league. What a terrible bug! Why Duke and Jack can be received as a reward for league achievements. People, never send money to these greedy people, because they can deceive you and not give you a reward. and don't expect prizes or characters. it's like a casino.

Add in my account Path of Paws and Lucky spin!

Add in my account Path of paws or Lucy spin! Moricon78 c674caa4

Add me Path of paws!

Please, add in my account Path of paws!

Please, give me Edna.

Why did Nix drop out of crate 2 league? What is this strange glitch? And where is the path of paws? Can you explain please. I'm in league 9! Why hasn't the store become more profitable for me? Make the cost around 50 gems or less for crates and characters. To be honest, the game was better before. You could have at least chosen Molly first, and now some Buck. Why don't I come across emerald boxes anymore? I really need them! Why do I have 2 characters from 1st league and 2 characters from 2nd league (Yara and Duke) I achieved a lot with weak characters and where is the reward? If you infringe on the rights of players without a premium pass, I will report you for the terrible game conditions and advise my friends and family not to play this game anymore and to delete their accounts. If you don’t create normal game conditions, then no one will play it and your ratings will fall. You will become poor. I am 15 years old. I can't spend money on prizes. You will regret it if you don't listen to me.

Hello. Please tell me what is Path of paws (or lucky spin) ? Does everyone have it or do we have to wait for its season? I’m already in the 9th league and it’s never happened. Can you connect it now? I really need awards like the emerald crate.

Please, give me some gems.

Здравствуйте, не могли-бы вы мне подарить 100 алмазов?

Could you please add the function of free gems to my account and give me emerald crates, because I did not receive a single character from leagues 4, 5, 6 and I am very upset. I'm almost in league 9 and I only have Shelly, Nix, Bruce, Yara, Duke, Faye and Jack. (I only have Duke and Jack because it is a reward for league achievements.

I paid for one week of the vip pass and after that week i didn’t have access to the premium no more after that week was up but they just charged my card again for another $9.99 but I didn’t want to have the vip again but it still took the money off my card and I still don’t have access to the vip since it did gon head and took it off my card!! Can you refund me or give me access to the vip since y’all already took my money for the vip pass

I just wanted to ask can you please send me some gems in zooba pls or a character please

Hey Zooba I got 2 good characters that you might want to consider adding. Contact me for more information.

could I have fuzzy you can have any characters you want from me please just give me fuzzy player ID:0f74cdd0

You can take my paolo just please give me henry the game gets so boring after a little unless you can get guys you actually like for once, like henry, please consider player ID:71bcc310

You can have my paolo pls just give me henry pls the game is not fun further on unless I actually get someone i like for once. player ID:71bcc310 pls consider

Hi can I pls have henry, I was at league 9 and couldn't get any characters so I restarted and it will just happen again. so could I at least have a character that I like? my player id is:71bcc310 please

Will there ever be another character contest again if so when?

The matchmaking is so bad my level is low and my opponent`s level is very high I did not play with these players please solution I delete the game if you not solve the problem

please give me frank or skippy these are my favourite character .Iam already very sad because I have lost a account with good character so please give me these character it's really hard to get one by the way my user is JZ gameplayz

I have bought gems and didn’t receive them. Name ingame 2ockerwolf Happy to provide a screenshot if you contact me. I have all the details necessary, please contact me.

See ticket #1978830 for details. I am so frustrated because I can’t get a person to help. I opened a green crate for the paws challenge and received Donna. But she is not in my charter list now. Please help!!!!!

Zooba - I opened a gold crate today and to my surprise got a new character, Edna. But then when I exited the gold crate opening - the app did not activate my Edna - Zooba please help and grant me this new character.

Hello. There’s something called energy in a zooba live event. I payed for 5 dollars for 8 energy. Then ran out. And played the game normally by just getting energy in 4 hours. And then the event is 30 mins or something and my points are at 250 25 more points to go. And I can’t believe I wasted 5 dollars :(

Hallo, Ich habe schon vor zwei Jahren angefangen Zooba zu spielen. Mir hat das Spiel sehr gefallen und ich war auch gut darin. Leider habe ich das Spiel aus versehen gelöscht und dann auch nicht mehr gespielt. Jetzt habe ich wieder angefangen zu spielen und ich würde mich freuen wenn ich meinen Account zurück bekommen könnte. Ich kenne meinen Zooba Namen, meine exakte Trophäenanzahl, meine Spieler ID, alle Meine Charaktere, ihre exakte Trophäen, ihr Level und ihre eingesetzte items. Danke falls ihr meinen Account zurück bekommen könntet.

Purchased gems but gems not received

I was charged for a purchase, but I didn't receive it! I did not recive the Inflate muscles for 32.05usd. My id. Usar is ad588c76

I am the same one who messaged last time I want finn. So I had to wanted to say that you can take 2 of my characters duke and iris and give me finn. My User ID is b1244512

Thanks for the iris. Can you plz give me finn. I started playing zooba 2 years ago and when finn came I wanted it. He became my favorite character. I used to watch videos of people playing with finn. Plz give me finn. My User ID is b1244512 and thanks for the iris

I want finn I have opened so many golden crates in a row but haven't gotten a single character yet. Plz fix this issue. My User ID is b1244512. Thanks

I want finn I have opened more that 50 golden crates in a row and haven't gotten a single character

Purchased Zooba gems bundle on 3 January 2022 I paid 64 .99 I haven’t received my purchase and now it’s saying negative coins when you didn’t give me my special offer bundle want my purchased item asap or I will be going to trading standards

I can’t get my account back I deleted it off my iPad because I was transferring to phone but now I realize that it won’t link automatically

I texted support for account recovery but received no response

I need help recovering my account. I’ve lost everything and it’s brought back a very old account. I’m a premium pass member. Can you help ASAP. Thanks.

Today I purchased the 5600 gem package for Tony the hippo , his hype skin and some extra gems. I was really exited to get him. I did all the info right with my credit card and it charged me. But then nothing happened. It didn’t give me the gems. I would really appreciate if you give me a refund. Thanks. :) With kind regards User ID: . . 373c20cc