Contact Pocket Prep PTCE 2026 Support

by Kalecrp77

This is a good app to study....if it actually worked consistently. Two problems that I’m having (iPhone 6):

1) With exam builder, the screen where areas to study are selected is completely blank (just a white screen) except for the green “next” button at the bottom. When pressed, it tells me I cannot proceed because no areas of study is selected. Yet I can’t do that as no matter what I do the study selection screen remains empty.

2) It always has trouble finding questions and gives me an error message instead. I hit refresh, it tries for 10-20 seconds and gives me the same message. Over and over. So even if I can get the study areas to be there, then the questions won’t load on the next step after selecting how many there will be.

I’ve read from the developers that deleting and redownloading will help rectify these problems as they weren’t expecting people to continually do the same questions over and over (or something to that degree) and they’re working on a fix. That may be, but I’ve tried these solutions to no avail. As it stands, this app that I’ve paid for is totally useless. Even if it sometimes works (by far most of the time it doesn’t) it’s just not worth the frustration to meddle with it to get things working properly.

Please fix this, devs!

by Krszytoff

Would have given 5 stars as this is excellent prep for the PTCE. However when I bought the $15 version it only unlocks it on my IPads (I have two & it works on both). However my iPhone doesn’t recognize that I already purchased one of the premium versions. Are really expected to pay twice for the same questions just so we can use it on two types of devices? So many other apps out there only charge you once. This should be especially true for an app that you’re only going use until you pass the exam it prepares you for. Just saying...

by Cactus-finger

I was provided training through my employer and have been working in a pharmacy for 3 years. So I was familiar with most of the common drugs/etc. I was recently offered the opportunity to be a technician, so naturally I took it.
I have a plethora of resources. Computer based training/flash cards/PTCB book AND an extra PTCB book made just for math. Math is my weak point. I stopped using all of that crap.
This app is very helpful! My job does not deal with IV or sterile compounding. I knew nothing of hospital pharmacy. The laws of pharmacy...etc. I figured I would get this app because I’m ALWAYS on my phone. So it would be best to get something I can use anywhere. There’s 800 questions. I answered them all over and over. I had so much anxiety with my test. This app covers everything you need to know. I do recommend you getting a separate app for math if you struggle with it, and another one for drug names If you’re not familiar with them. Thankfully I work with them daily so I knew that part. I went in and finished this test with 52 minutes left to spare. To which I Just reviewed my answers and went over to questions I had flagged. Be calm. If you don’t know something, skip it and come back. The first question I got was a math one... and I was already about to puke. I skipped it. Came back. And figured the answer out later. I passed!! Just today. This will give you confidence. Because you will know 90% of the answers.

The cons!!!! The app crashes and signs you out a lot! The only way I was able to use t was to open it, let it load, not touch it for a while, scroll up and down to make sure it wasn’t gonna freeze, then select quick exam. Wait again! It will try to load the question of the day. Wait and wait. It’ll prob say “cannot find questions. Refresh” just click ok. And wait some more. And then your exam will load. Gah I know. It sounds awful. I can’t tell you how many times I forced closed this app and even restarted my phone. But for the money I spent... I was gonna use it one way or another. And it has great info. I mean. I passed!!!