Contact TechSmith Fuse

Contact TechSmith Fuse Support


Company Name:

About: With TechSmith Fuse®, it’s easy to get photos and videos from your mobile
device into your favorite TechSmith products, Snagit, Camtasia and TechSmith
Relay. Choose to import existing photos and videos, or capture something new
using the app’s built-in camera.


 
  2021-11-10

TechSmith Fuse Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of TechSmith Corporation



Verified email ✔✔

E-Mail: android@techsmith.com

Website: 🌍 Visit TechSmith Fuse Website

Privacy Policy: http://www.techsmith.com/privacy-policy.html

Developer: TechSmith Corporation








3 Most reported problems 😔💔

2.6 out of 5

Antiquated garbage

2022-04-28

by Critic5050

If for some reason you are forced to use this app in 2021 for school or work I feel bad for you. This feels like an app that would have been on the original iPhone. Glitchy and not user friendly. Avoid if possible.

No longer supported

2022-05-05

by Zachkary

After many calls to support, all I get is that the app doesn’t connect to Snagit anymore, and they have no idea why, and no solution “sorry, Fuse is a weird program with issues that we can’t diagnose or fix”. Gee, thanks.

IPad Pro, Landscape, Attached Logi Slim Pro

2022-05-12

by STJMNX

Dear Software Developer,

1. Purchase iPad Pro 12.9” Pro (or 11”)

2. Purchase Logi Slim Folio Pro (or perhaps a Brydge Keyboard)

3. Attach iPad to keyboard

4. Go to App Store, Install your App

5. Launch Your App

6. Take note that Your App doesn’t work so well in Landscape Mode

7. Modify your app to work in Landscape only Mode

8. Watch user change your rating from one stars to more than one stars

Regards,
ANNOYED iPad Pro 12.9” user with an attached keyboard


Have a Problem with TechSmith Fuse? Report Issue




Why should I report an Issue with TechSmith Fuse?

  1. Pulling issues faced by users like you is a good way to draw attention of TechSmith Fuse to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a TechSmith Fuse customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TechSmith Fuse.


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