Contact Allē

Listed below are our top recommendations on how to get in contact with Allē. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Allē. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

Social Support and Contacts

• 
  By mimi.zizi

  1

  The App Doesn’t do anything

  The app is still bugged and shuts down randomly and on certain pages it just won’t let me view - including the “how it works” page. I got allergan implants and would love to claim the rewards but its not possible on app or website. The only thing the app/site does is promote doctors to try to sell you on getting more procedures, but once you get those procedures, how do you even get the rewards points? I would never use a rewards app to find a doctor, I only wanted it because I am getting the implants anyways, might as well get the rewards for it. They dont have a chat line or an email either which is crazy in 2018... they expect you to hand write and post mail letters to ask your questions or call the hotline which redirected me to the HK jockey club. I have been trying to find any access to customer service reps via linkedin, google search etc but I will also ask here.... so I got an allergan product, how do I let the app know in order to claim the rewards? Please update the app so it is possible to access the rewards function once getting the procedure



• 
  By Augiejrstude

  1

  Great Program Terrible Support

  I love the program. The app and the website have zero support! No support links or contact us button. The site and app just refer you to useless FAQ videos that are no help. I can no longer even get to or shop from the brilliant distinction mall anymore. The link and option just disappeared. I had over 1000 pending points. Using the support or missing points page on the shopping mall was even more of a joke. You won’t receive a response until months later or just no response. I been a brilliant distinction reward member for a long time and a diamond member. You think they be more accommodating to someone who spends allot of money on the services.



• 
  By shshena

  1

  I’d give no stars if I could

  Like so many others who got this app I too did not receive the points. So very disappointing & completely unnecessary. No different than the BOGO offer they had where you could purchase a $100 gift card for Botox & get another one for free. This was a one day only offer & apparently they didn’t expect it to be so popular....their site crashed. Once the site was back up they announced that the limited number offered was no longer available. How convenient for them. Another disappointing experience brought to you by Brilliant Distinctions.

1. Pulling issues faced by users like you is a good way to draw attention of Allē to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a Allē customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Allē.