Contact Steps Support
Company Name: Protocol Orange LLC
About: Steps is your reliable companion for city walks, nature hikes, and everyday
strolls
Step into a healthier lifestyle with Steps – your ultimate activity
tracking companion. Designed to make every step count, Steps empowers you to
track progress, set goals, and celebrate achievements.
Steps Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Protocol Orange LLC
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3 Most reported problems 😔💔
Simple but painful
by OnelM
I use a few step apps that provide deep details, was looking for a simple app to show steps and distance, so this app caught my attention. However, the ads are on steroids- top and bottoms of screen (typical for free app) but as other uses have mentioned, you can’t navigate between the 2 views without pop up ads that can’t be dismissed until they play, and one of them has loud audio.
I would be much happier paying a few bucks to remove all ads, instead I’m having to remove the app itself.
Note: there are a few other good simple & free step apps, going back to those.
Great until recently
by Nellethiel2020
It was a great small app until recently. I used it for years. Gave quick step counts and also showed miles. I loved it. But the recent updates destroyed it. The ads are constantly popping up now. I can't toggle between miles and steps without several popping up every time I look at something. I was fine with ads being on the top or bottom of the screen, but there is no reason to have them pop up forcing me to watch them before I can read any data. Only to have it do it again if i tap on something else. If this isn’t changed soon, time to look for another app with little to no pop up ads.
New update
by Ccs_1982
All the new update did was make it so that there’s tons of ads now. It said there was a new interface but nothing besides a flood of ads has changed. I can’t even toggle between steps taken & distance walked without seeing an ad now, not to mention there’s one every time the app is opened. Before it was not like that. There’s nothing special about the app; it gives distance walked & steps taken, so why should I put up with watching tons of ads to do what used to be a quick 5 second check of these? I’m gonna start looking for a new pedometer app since this one decided to sell out without adding any extra features
Have a Problem with Steps: Step Counter, Pedometer? Report Issue
Why should I report an Issue with Steps: Step Counter, Pedometer?
- Pulling issues faced by users like you is a good way to draw attention of Steps: Step Counter, Pedometer to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Steps: Step Counter, Pedometer customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Steps: Step Counter, Pedometer.
