Contact Trial Guide

Contact Trial Guide Support


Company Name:

About: Trial Guide is a resource to help you on your clinical research journey. Trial
Guide contains visit schedule dates, research study team contact information and
much more additional information to help you navigate the experience of a
clinical research study.


 
  2024-07-16

Trial Guide Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Trial Guide Website

Privacy Policy: https://signanthealth.com/privacy-policy

Developer: mProve Health







3 Most reported problems 😔💔

4.0 out of 5

So buggy

2025-03-15

by Crunchie42416

This app will not work for more than a few days without having to request another activation code. Such a pain to use.

Somebody is wasting their money

2025-03-16

by JOCO

Well I’ve gotten “Activation Code Error for the last time.
While the app is easy to use every month or six weeks it quits functioning and you u have to call to reset it.
Not anymore. They’re not paying me enough!!!

Requests new activation code after activated

2025-03-17

by Catalinamechuda

It keeps kicking me out after I activate the app and input my info on my diary. When I open it again it ask for a new activation code and I have to call the clinic to get. It is very inconvenient.




Have a Problem with Trial Guide? Report Issue




Why should I report an Issue with Trial Guide?

  1. Pulling issues faced by users like you is a good way to draw attention of Trial Guide to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Trial Guide customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Trial Guide.


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