Eagle Eye Viewer Reviews

EagleEyeViewer constantly crashes, will open multiple layers of the same camera window, won’t let you switch between cameras at the top middle drop down as before when you wanna see the same moment in time but from different cameras. All around failed update and needs to be pulled back or redone. Almost useless.

I’ve worked for weeks with support and they can’t seem to fix EagleEyeViewer at all. Same cruddy interface that crashes or jumps to random times to show you. Often won’t let you go back at all very far. Joke of an update. Do not get EagleEyeViewer, service, or camera system. Literally Arlo which I have as a backup has been my main system now for months. Waiting to get rid of eagle eye and find better company for sure.

I can’t zoom in any more, it zoom back out right away. The admin suggested to delete and reinstall EagleEyeViewer and that didn’t work either, beyond that it seems like they don’t have any other Soloutions.

EagleEyeViewer will not playback the browser history, it requires frequent restarts and is just not stable enough to recommend over even something like hikvision

Recently I have been unable to view all of our locations on my iphone. Nothing shows when I click on. The only way I can see these on my laptop is if I select a specific camera then the whole layout will pop up! WHAT HAPPENED?!?! It used to work great

I do not like the newest update. I feel as though it is harder to scroll through when reviewing footage. I also miss the clock slider where I could select/input a time to review. Love having EagleEyeViewer to use but feel like it could be a bit more user friendly on phones.

The controls are all wacky now. It used to be intuitive. The dates jump around and EagleEyeViewer is almost useless. Looking at Arlos now.

Picture is good, after you press play.

Playback crashes consistently on EagleEyeViewer .

Playback is also limited. Can only watch recorded video with out being able to fast forward the speed of the playback. This is essential and needs to be part of the next enhancement to the software.

If I didn’t need EagleEyeViewer to do my job I would have deleted it so long ago. When EagleEyeViewer works properly it’s great. But it so rarely works properly. When I try to view a camera EagleEyeViewer freezes and I have to close out and relaunch it. And sometimes on the relaunch it opens in Demo mode, forcing me to close and relaunch EagleEyeViewer again. It’s literally just a never-ending cycle of closing and relaunching EagleEyeViewer . Get it together, Eagle Eye.

I used to be able to zoom in when viewing a camera feed, but now as soon as I zoom in, it zooms immediately back out. It would be great if that were fixed.
Also, EagleEyeViewer works great in the morning, but by afternoon it buffers forever and when the feed does come up, it is only up for a second and then goes back to buffering.

All cameras images don’t come up but shows connection

I’m able to open on my Samsung Galaxy but EagleEyeViewer refuses to open on my work IPhone. Odd glitch. I need it on my IPhone as the cameras are specifically used for work purposes. EagleEyeViewer is fully updated so that’s not the issue.

I greatly appreciate Eagle Eye paying attention to feedback on their app. They solved the exact problem that was happening and now EagleEyeViewer works great! Thanks again!!

When I hit the button it there then goes away. Went back to redo, but will not let me

At first I was skeptical as our earlier foray into cloud video never really panned out.

I spent a weekend learning all about the company and EagleEyeViewer , and promptly started demoing to my customers. This changed my entire outlook on video in the security industry.

The response has been overwhelming and totally positive.
This is the last video system you will ever need. You may upgrade to higher resolution cameras, but this system is totally scalable in that regard.

Wholeheartedly recommended!!

Dave r

Just decided to upgrade my app and it feels much much better, a lot of stuff that were annoying me - fixed!! This is very usable now and I kinda love it, or maybe it’s a hate-love relationship type of thing…lol.

Overall I can recommend EEN solution and mobile app

The new smart search feature is amazing.
My customer have been looking for a easier way to search and this has made a huge difference!

Very user friendly on negotiating between cameras and drilling down on options. Nice improvement

I updated my app to the newest version. It’s much faster now loading the video. I also like the improvements to the user interface. It’s easier to use.

Honestly, EagleEyeViewer had a bunch of bugs a few years ago, but I can tell they have improved it. Cameras load quickly and the playback navigation is much better. Much happier w/ EagleEyeViewer .

New updates make it faster and simpler. Top VMS app.