Contact DraftKings Fantasy Sports Support

by Addelynn12

If I give a rating for just the app, it’s a 4 but if I rate the games, experience and the results, I’ll give it a 1. If you want to put only $3 in a game that pays $50,000, don’t even try. There’s people who make multiple entries, like 200, and they’re very smart and put just about any lineup combination you can think of. I seriously doubt someone actually thought that a few specific WR’s in the SAME LINEUP from last week would perform like they did. Not mentioning any names..Robert Woods, Calvin Ridley and Kenny Stills. Would you put those WR’s in your lineup to win $50,000? I didn’t think so. But, someone did. Actually..a lot of people did. Which makes me feel DraftKings isn’t real...and/or multiple entries is the only way to win. It’s impossible to win big money unless you spend big money and do 200 entries. It’s not fair to the casual player whatsoever. My advice for the casual player is to find the games that don’t allow multiple entries, doesn’t cost much to play and doesn’t pay much to the winner. Start out small, do your game rules research and you might like it. DraftKings is strictly designed and created for the “high rollers” if you ask me. They need more game options for us broke fans to win more money but there’s no money in it for DraftKings so I doubt that’ll happen. Play at your own risk!

by Draftkings👎

I downloaded this app a few months ago and enjoyed the app. Until my account was put into restriction without any warning. After several attempts to reach a real person to find out, I was emailed and notified that my account was out into a restricted status because of “too many attempts”. This was odd because I did not try to submit any deposits after my initial. I was asked to submit identification via the app and wait for review. It’s been a week and still my account is restricted. The support on the messaging portion of app is useless as they do not reply on there. I’ve tried emAiling the team lead and still no reply. I have tickets with deadlines that I cannot play because I’m restricted. Truly frustrated with how this company handles its customer service. As of writing this today I have still not heard from anyone.

UPDATE #1: since posting this review I have yet to receive any help. I continue to email to the email provided and in app and still no help. The developers have responded to my review with a generic response with no real help. Please take your business else where as this company does not care about its users and customers. TERRIBLE CUSTOMER SERVICE!!!

by TylerB904

For what ever reason that doesn’t make any sense why my Acct would be restricted has cut me off from using my ability to play in contest , I’ve never had any reason to get my acct restricted and would like this handle ASAP bc I was expecting to join a contest and depending on how quickly this gets resolved will determine if I never use this app again and only use Fanduel which I’ve heard has a lot better contest to offer.
I need an honest answer to why in the hell my acct has been blocked bc with the contest I was trying to play I know based on the players I had it would have put me in for a good shot at doing well in the contest. There is gonna need to be some sort of compensation for this issue with your app because of the years I’ve used this app never had issues and now all of sudden having issues at a critical time. How this issue is handled thru this company will determine how vigorous and aggressive I’ll promote people to never use draft kings again and use fanduel and other competitors to your type of app

If this review could allow me to do NO Stars I would do it without a doubt