Contact OnePulse Support

by Anon 😜

So I’ve been enjoying this app, but now TWICE I have been unable to get the .32 cents after answering a survey and I get no points either. I like how quick and easy it is to get through the surveys, expect one time it wouldn’t let me answer honestly without the app shutting down until I had to choose another answer. Something needs to be fixed and I would like the money and points into my account. I believe there’s a glitch going on with the cash surveys.
Update: points that were originally missed were added and now I’m on the next level, but I’m still missing .32 cents. Only one out of the two of the missing money from the surveys were added.
2nd update: another glitch happened and this time I took a screenshot of it. After answering the questions and it showed my added points and the money added, it froze. I had to refresh and of course it didn’t add the money!!! Third time it’s not added in and only 1/3 has been put into my account. I should be past $5 by now. I’m missing .32 cents and .33 cents 😡😡
3rd update: the points and money were added in from the previous money survey, but still missing from that one money survey which is .32 cents!!

by G0mmyy

You are only allowed to cashout once every 30 days. But, the app glitches too much and has a ton of issues quite frequently so you’re gonna be waiting even longer to cashout and you will probably miss out on paid pulses also due to more glitches they can’t seem to fix properly. I’ve had multiple paid pulses glitch out on me or just not give me credit.

Support will most likely not compensate you either and just give you a generic explanation saying they fixed it or are working on it. This app used to be decent and I could cash out monthly before.. but it has fallen from grace for me a long time ago sadly.

by Idontknowmynamehelp

Well, Ill start off by saying I really enjoyed the concept of this app. I love working with data mining and I think that this is one of a more clever approach then apps Ive seen before. Data is valuable to these companies, but it is hard to get without annoying the consumer, but it appears OnePulse has worked that out.

However, I am disappointed with the turnaround on my participation. I have done practically every single survey since I initiated the app a month and a half ago. With hours and hours spent on the surveys, I would have expected something better at this point. Other than the Surveys on the very first day, which I assume are a baseline incentive to all users, I have yet to receive a paid survey. Now, Im not saying that there aren't any or that the complete business model is bogus, but it is certainly annoying and disincentivizing.

Oh, and that generic response the company gives to complaints below is just atrocious. Shame on you. Your the business, you need to do the hustling to fix it, not the other way round.