Contact LifePoints Support

If I could give zero stars I would! So I heard about this “wonderful” app through a family member so I decided to download it and try it out well I signed up and everything seemed fine but when I went to verify my information that’s when it said my membership is canceled so I emailed them and was very confused on how I breached their security when it asks for the very basic of info! They emailed me back said oh your broke the terms and conditions we can’t do anything I then emailed them back saying that this seems a bit shady and scammy and was basically like whatever and I knew they were full of crap because it happened to my partner that had just signed up was well! They stop you before you even start and then the customer service is just rude with no answers and no help! How do you breach security with your personal name, email, and the city and state you live? Makes no sense and if this is how you do business I want zero parts of it! So I went to another survey app their loss!

It’s like they draw you in by letting you do all these surveys and racking up a bunch of points until you hit a little more than enough points for a $5 cash out. After that, SUDDENLY the app starts to glitch or just loads and loads or tells you that you do not qualify for surveys. I haven’t qualified for a survey in days now, and haven’t taken a survey or ever reach the end of a survey since I hit that certain amount of points. SO I signed up under a different account and device and same exact thing happened again! THEN I had my husband sign up and start taking surveys and YUP!! YOU GUESSED IT!!…, same thing AGAIN!! SOOOOoooo.., now we know this app is a scam. Gets a few short reviews for companies and then acts like a glitch so you think you were unable to finish the quiz but really, the quiz ended and they just got away with NOT paying you! SHAME ON YOU DEVELOPERS!! That’s just cheap and dirty of you!

Zero stars should be an option! First off the app definitely is glitchy - often freezing. But like an idiot, I continued at it. However, after I amassed enough rewards to cash in for a decent gift card (2750 = $25), without notice they cancelled my transaction. When I inquired about what happened, I was told that after reviewing my account history and performing an audit of my membership, they found evidence that I have violated the Lifepoint reward point rules. My account was deactivated and all rewards were forfeited. I have yet to hear back regarding what I violated!