BA-Secure Status

Last Updated on 2026-05-06 by Bundesagentur für Arbeit

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Most reported problems

Not working

46.2%

30.8%

Connection

15.4%

Screen

7.7%

Common BA-Secure Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve BA-Secure network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the BA-Secure App
1. On android, goto Settings » BA-Secure » click [Force Stop]

Clear BA-Secure App Cache and Data:
1. On android, goto Settings » Apps » BA-Secure » Storage » click [Clear Data] option. This clears both data and cache.
2. restart BA-Secure.

On android, goto Settings » Apps or Manage Apps tab.
Click BA-Secure » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto BA-Secure » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch BA-Secure

E-Mail: [email protected]

Website: 🌍 Visit BA-Secure Website

Privacy Policy: https://www.arbeitsagentur.de/datenschutz

Developer: Bundesagentur für Arbeit

Jul 15, 2026, 11:02 AM
a Windows user from Eutin, Germany reported problems with BA-Secure : Not working
Jul 14, 2026, 11:52 AM
a AndroidOS user from Beverstedt, Germany reported problems with BA-Secure : Login
Jul 10, 2026, 06:13 AM
a AndroidOS user from Sankt Leon-Rot, Germany reported problems with BA-Secure : Not working
Jul 07, 2026, 07:12 PM
a AndroidOS user from Magdeburg, Germany reported problems with BA-Secure : Not working
Jun 30, 2026, 09:56 AM
a Windows user from Cologne, Germany reported problems with BA-Secure : Login
Jun 21, 2026, 03:49 PM
a Windows user from Ortenberg, Germany reported problems with BA-Secure : Not working
Jun 21, 2026, 03:47 PM
a Windows user from Ortenberg, Germany reported problems with BA-Secure : Login
Jun 14, 2026, 11:26 AM
a Windows user from Mainz, Germany reported problems with BA-Secure : Screen
Jun 10, 2026, 06:27 AM
a Windows user from Göppingen, Germany reported problems with BA-Secure : Not working
Jun 06, 2026, 10:29 AM
a AndroidOS user from Düsseldorf, Germany reported problems with BA-Secure : Not working
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