Contact AntiqSnap Support
Company Name: Next Vision Limited
About: Discover the true value of your antiques with AntiqSnap – the smart way to
identify, value, and organize your collection. Simply snap a photo to instantly
recognize any antique, check trusted market prices, get grading suggestions, and
save it to your digital collection.
AntiqSnap Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Privacy & Terms:
https://app-service.antiqueworthai.com/static/privacy_policy.html
13 Most reported problems 😔💔
I just signed up for a 7-day free trial period and I want to cancel the subscription now before having to pay.
I tried the app but didn’t like it and canceled in the correct time frame. Will be glad to pay the 39.00 for the first month, but should have to pay anything after that. Not sure what your trying to just me since I do not see a total amount?
I bought a one year subscription on another email I’m moving away from. I have a new email now and a new phone. How do I get access to my account I bought?
Trying to cancel and I can’t reach anyone…
I am cancelling my subscription within my 7 days. I do not expect to be charged . Thank you, Tera Rice
I was charged a full year subscription fee yesterday after my 7-day trial period. Thought it was a weekly subscription. Please refund year subscription. Thank you!
I am hereby cancelling my free seven day trial. It is currently 11:04 pm on 16 March 2026, and the free trial will end on 3/17/26. There is no way to cancel this trial on the app on my phone, and I can see that other people have reported the same problem. If you bill my credit card account, I will call the credit card company immediately and tell them not to pay, as I am hereby CANCELLING THE FREE TRIAL.
I am trying to cancel my free subscription and it will not let me do it. I do not want to pay. It is supposed to be free and then you hook us in to cancel it and it won’t cancel! Cancel my free trial, please and do not charge me a monthly fee.
Ordered the 7-day free trial and then cancelled 7 days later. Apple still billed me. When I called Apple using the phone number on my credit card statement, they sent me a text message with a link to request a refund. But when i entered the information, it said that I have no purchases eligible for a refund.
This was supposed to be cancelled but I received an email saying the subscription will be automatically renewed. Please cancel subscription and email me a conformation. Thank you.
Signing up process
by Mindybye
Hello,
I am reporting this app for misleading pricing practices.
The app is advertised as free in the App Store, and there is no clear disclosure during download or onboarding that a paid subscription is required. Only after completing the entire setup process does the app present a mandatory paywall in order to proceed.
This constitutes deceptive “drip pricing” and creates a false impression that the app can be used without payment. The material cost of using the app is not disclosed in a clear and conspicuous manner prior to onboarding, which violates App Store Review Guidelines regarding transparency and user consent.
Additionally, there is no easily accessible developer contact information provided.
I am requesting that Apple review this app for misleading practices and take appropriate action.
Thank you.
Mindy Bayarsky-Savitt
Gross Overestimating of Value
by A7T7
In using this to assess value of antique postcards, this app seems to pull from AI assessment of art pieces, posters, books, and other non related items. Compared with another app the estimated worth of some postcards was significantly higher (e.g $50-$150 instead of $5-$20). The source material of the estimate was inaccurate. Do not recommend.
Some accurate, some not
by D43Cat
This app noted some items accurately, but others not. Example: two paintings by the same painter, one id’d, the other not. All assessments of worth were considerably lower than previous assessments. Some by 10s of thousands of dollars. I’m canceling.
Have a Problem with AntiqSnap: Antique Identifier? Report Issue
Why should I report an Issue with AntiqSnap: Antique Identifier?
- Pulling issues faced by users like you is a good way to draw attention of AntiqSnap: Antique Identifier to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a AntiqSnap: Antique Identifier customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AntiqSnap: Antique Identifier.
