StarDesk Status

Last Updated on 2026-04-04 by GearUP Portal PTE. LTD.

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Most reported problems

Audio

100.0%

Common StarDesk Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve StarDesk network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the StarDesk App
1. On android, goto Settings » StarDesk » click [Force Stop]

Clear StarDesk App Cache and Data:
1. On android, goto Settings » Apps » StarDesk » Storage » click [Clear Data] option. This clears both data and cache.
2. restart StarDesk.

On android, goto Settings » Apps or Manage Apps tab.
Click StarDesk » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto StarDesk » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch StarDesk

E-Mail: [email protected]

Website: 🌍 Visit StarDesk Website

Privacy Policy: https://www.stardesk.net/license/privacy-policy.html

Developer: GearUP Global

Jan 26, 2026, 10:40 AM
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