LoungeBuddy Airport Lounges Reviews

LoungeBuddy Airport Lounges Reviews

Published by on 2021-03-22

LoungeBuddy is the only App that makes it possible for all travellers to view,
book, and access airport lounges around the world in seconds. From the casual
traveler in economy to the seasoned road warrior, LoungeBuddy will help you make
the most of your time at the airport. It’s time yo...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

LoungeBuddy Airport Lounges Reviews

  • By

    Leaving LoungeBuddy and trying LoungeKey

    I used to love this app, but I’ve been encountering so many issues as of late. 1. I’ve been unable to upload photos because my iPhone is set to “Live.” It’s not, but that’s what the app developer says. 2. Some of their lounge info isn’t up-to-date. For example, CX Lounge in PVG still has old pictures and reviews. That lounge has undergone a complete reno. 3. Priority Pass (PP) members really skew the ratings of a lounge. For example, the AS Lounge at PDX often limits PP members. As such, they rate it as one because they couldn’t enter. I understand their frustration, but that shouldn’t be a reflection of the lounge. Someone at LoungeBuddy should vet reviews. 4. Pictures should also be vetted. I’ve reported so many photos that are inaccurate. Some picture are also pulled from Instagram and aren’t the actual lounge. Why and how are pics pulling from IG? 5. Trip info is sometimes inaccurate. For example, if I enter a flight from HNL to PVG, the app also shows me I have lounge access at PVG. I really don’t because my final destination is PVG. If I have a connecting flight the next day (for example US to Tokyo to Hong Kong) the app doesn’t recognize it as one trip. It splits up the days instead which make the visual very clunky. 6. I understand we can’t write novels about lounge reviews, but 200 characters really isn’t enough. How about 400 characters?

  • By

    Never travel without this app

    Without this app I would have missed several great opportunities! One example: using this app, I realized my best lounge in the Frankfurt Airport was actually *outside* security! If I hadn't had LoungeBuddy I would have started my search planeside and realized too late that I had made the wrong move. I now use the app before I even book my flight because the reviews are so reliable. Bravo guys! Keep up the good work! Hoping you'll read this: there's a whole new class of lounge out the now, United Polaris in Chicago, Amex Centurion in Las Vegas (and elsewhere) that are truly a cut above. To the point that it's worth a longer layover to spend time in one! I think these lounges deserve their own category, maybe 'Ultra Lounges'?

  • By

    Very useful

    I have access to numerous lounges thru elite status and credit cards, but this app really helps find the right one. I was surprised to find a much-needed arrivals lounge at LHR that works with a Finnair flight, since I knew that unlike for departures, OneWorld status doesn’t work for the AA or BA lounges but Plaza Premium accepts Amex Platinum). And the ability to pick among several options based on ratings/reviews is very helpful. Only complaint is that if you arrive and depart from the same airport on the same trip, you can only have one lounge, even though in most cases the arrivals lounges are landslide and the departure ones airside, so rarely if ever the same.

  • By

    Well done

    This is a well thought out, well executed app. I like that I can limit the lounges I see to those I am actually eligible to use. The ability to enter a trip and see which lounges I can use based on airline, flight and class of service, is a nice plus. The staff responds quickly to questions. They have clarified a couple of things for me. The only negative, and it is minor to me, is that the list of credit cards is a bit outdated. I recommend this app to all my friends, and to anyone who travels.

  • By

    Must have for frequent travelers

    I have various travel credit cards and this is a one stop shop to help me figure out what I already have access to, complete with location description and lounge information. Easy to use when navigating confusing airports and convoluted lounge rules, and way more accurate and updates information than even the official lounge websites. It's basically Yelp for lounges except it also lets you purchase access to lounges that you normally wouldn't have access to. Really great app.

  • By

    Useful but poorly made

    I could never understand how this app gets such positive reviews. Yes, the service is a great one, but the app doesn’t function properly. For some reason, the interface just doesn’t feel smooth and refined. It doesn’t seem aware of which terminal you’re going in and out of even when you have it the full trip details. Filtering to the proper terminal should be automatic. Tripit sync barely ever works, and you have to “force sync” all the time. It also won’t re-add a deleted trip. I finally left this review because ever since the recent update, I can’t even see the Trips view—the app crashes when I try to swipe or click to it.

  • By

    Only useful to small niche

    If you already get free lounge access (or have an American Express credit card), and you fly out of small airports, then this app is for you. Otherwise you’re SOL. Major airports like SFO, ORD, LAX, LGA (I could go on) are all “coming soon.” This is a HUGE drawback because most people on earth pass through major airports during travel. The uselessness of this app makes it virtually impossible to even recommend it to friends who already have airport lounge access, let alone the general traveler. I do not have an American Express card (the app was acquired by AE), but even if I did, it would cost me $44 for lounge access at my local airport. Where are the discounts they advertised? This app is a hard nope for me.

  • By

    Best lounge app for the frequent flyer

    Love using this when traveling for work and pleasure. Right off the bat it provides you a list of all lounges you have access to based on your credit cards and airline status. You can put in your trip info and it tells you the same. My only gripes are the reviews are not posted immediately, you can’t edit a review you previously posted, and reviews are limited to 200 characters. Still awesome though.

  • By

    Decent but could be great

    A refreshed UI would help a little, so that I can only see the types of lounges to which I know I have access. For example, I know my Amex platinum lets me into delta lounges. Just let me say I have the card and flag them all as accessible without me needing to tie in my itinerary. I fly to much to do all of that, and would simply like to know: is there an escape lounge or a delta lounge at this airport? I don’t want to sift through many pages of unrelated junk.

  • By

    Not current in Asia

    I really would have appreciated a heads up on construction of the lounge. It’s always a fun time walking through a Chinese airport for 20minutes only to find the lounge is under construction, not in service and that there is a temporary site 1/2 mile away. It’s even better to find out that the VIP, business mall is at some tug and run spa. I arrived at the airport 3 hours early to work, not get worked. I really wish I was able to upload pictures because this only a photo can really emphasize how ridiculous this is. I expect this from Chinese organizations, but not with a US based company teamed up with AMEX.

  • By

    Can’t add personal data

    This would be much more useful and accurate as to which lounges you can access if the following were added: reflect lounges that allow access with ticket on partner airline; better reflect access based on ticket class; build a personal profile that indicates existing access via credit cards or other membership such as Priority Pass. As it is, I’m deleting the app b/c it’s no more useful than just searching the Internet walking up to a Lounge to see if I have access (since I do have access abc therefore will never purchase a pass via this app).

  • By

    Quick accurate information on access & lounge choices

    We came to Lounge Buddy via Kara & Nate on Yiutube and t was exactly what I was looking for. An App that tells me every class b, terminal location and from my input of memberships let’s me know immediately if I have access. The lounge review can also be helpful and tends to be accurate although we all look for different features in a lounge. It does the job!

  • By

    Super helpful

    Lounges are not always well marked or easy to find pre and post security. Which ones are good is also only after you go in. I find the ratings accurate and navigation more helpful than many of the maps the airports themselves provide. I travel 150,000 miles a year and I use this on almost every overseas trip. It’s an essential companion to staying productive while traveling.

  • By

    Very useful

    We are frequent travelers and this app is so useful for finding the closest lounge. I use it all the time. I like that it filters the lounges so I only see the ones I’m eligible for based on my ticket status. I also like that I’m also able to post reviews and pics of a lounge while I’m there. I haven’t yet bought access to a lounge thru the app. Hopefully if I ever need to, it’s a simple process. Very useful app.

  • By

    Confusing with class of service

    I log in, contexts with Tripit to show my flights, but it shows Economy class. I adjust LB to business class. And save it. Come back later and everything is back to Economy class again. I don’t get that. I know, with Business class I’ve already got access to lounges, but I still want to look, compare, and choose myself.

A better way to Contact apps

You can now contact LoungeBuddy Airport Lounges customer service directly
via Email using our new site - AppContacter.com

Contact LoungeBuddy Airport Lounges directly

Is LoungeBuddy Airport Lounges Safe?

Yes. LoungeBuddy Airport Lounges is very safe to use. This is based on our NLP (Natural language processing) analysis of over 1,562 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for LoungeBuddy Airport Lounges Is 45.7/100.

Is LoungeBuddy Airport Lounges Legit?

Yes. LoungeBuddy Airport Lounges is a totally legit app. This conclusion was arrived at by running over 1,562 LoungeBuddy Airport Lounges User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for LoungeBuddy Airport Lounges Is 45.7/100.

Is LoungeBuddy Airport Lounges not working?

LoungeBuddy Airport Lounges works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with LoungeBuddy Airport Lounges? Report Issue

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Why should I report an Issue with LoungeBuddy Airport Lounges?

  1. Pulling issues faced by users like you is a good way to draw attention of LoungeBuddy Airport Lounges to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a LoungeBuddy Airport Lounges customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using LoungeBuddy Airport Lounges.

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