Contact kumo cloud® legacy

Contact kumo cloud Support


Company Name:

About: A new version of the kumo cloud app called Comfort app is available in the App
store. This version of the kumo cloud app is available just to support the
existing old PAC-WHS01WF-E adapters as they do not work with the new Comfort app.


 
  2025-05-28

kumo cloud Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Mitsubishi Electric US, INC.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit kumo cloud legacy Website

Privacy Policy: https://www.mitsubishicomfort.com/privacy-policy

Developer: Mitsubishi Electric US





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3 Most reported problems 😔💔

4.1 out of 5

Does not work at all

2025-10-16

by Shinigami619

Can’t even log into my account. Click login and it just blinks then brings me back to the login page

Expensive mini-splits, terrible app

2025-10-17

by Jonoborn

Fix your app, or make your mini splits cheaper. The actual heating and cooling is great, but your app is littered with bugs, and is impossible to use.

Glitches

2025-10-18

by Rozen06

Just a bunch of glitches. Saved programs don’t show on the app.




Have a Problem with kumo cloud® legacy? Report Issue




Why should I report an Issue with kumo cloud® legacy?

  1. Pulling issues faced by users like you is a good way to draw attention of kumo cloud® legacy to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a kumo cloud® legacy customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using kumo cloud® legacy.


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