Hex Status

Last Updated on 2024-12-22 by Superapp Labs

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Common Hex Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Hex app on iOS and Android devices. Solve all Hex app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Hex iPhone Issues and Solutions

Hex iOS app crashes, not working, errors
Hex iOS app network issues
Hex on iOS has black/white screen

Hex Android App Issues and Solutions

Hex has errors/crashing/not working
Hex server network connectivity issues
Hex has black screen

Hex iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Hex app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Hex app crashes or not working on Iphone (iOS):

Close and restart the Hex app on iPhone
Update Hex app to the Latest Version for iOS
Uninstall and reinstall Hex iPhone app
Update your iPhone to the latest iOS version

Fix Hex on iPhone unable to connect to server/internet connection issues::

To resolve Hex network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Hex black/white screen (blank screen) on iPhone:

Follow the Hex iOS app troubleshooting guide Here →

Hex Android App Issues and Solutions

Fix Hex not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Hex app issues:

Force Stop the Hex App
1. On android, goto "Settings" » click Hex app. » click "Force Stop".

Update Hex to the latest version on PlayStore

Clear Hex App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Hex app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Hex.

Fix Hex unable to contact server/ Hex internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Hex » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Hex » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hex on android.

Solve Hex black/white screens issue on Android:

Follow the Hex android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Superapp Labs, developers of Hex.

Verified email ✔✔

E-Mail: support@superapplabs.co

Website: 🌍 Visit AI Logo Maker Website

Privacy Policy: https://www.superapplabs.co/privacy-policy

Developer: Superapp Labs

About this app

Simply enter a text prompt and get a professional-looking logo design you can use for different branding materials, from business cards and flyers to company swag. Use the this app AI - AI logo maker to craft a logo design that perfectly captures the essence of your brand. Whether you’re a business owner, a startup founder, or a creative individual, this app AI transforms your ideas into stunning logos without requiring design skills! Use the AI logo maker to craft a logo design that perfectly captures the essence of your brand. this app AI is the ultimate AI app for creating professional-quality logos effortlessly. Start your new venture on the right foot with this app AI!