Contact VOX Cinemas App Support
Company Name: VOX Cinemas
About: Fancy watching a movie? Download the new VOX Cinemas app to book ahead of time
and beat that ticket queue! We've made browsing and booking movies easier than
ever —right from your iPhone or iPad. Check movie showtimes, book tickets, and
discover more about the latest movies showing at our locations across UAE, Oman,
Bahrain, Qatar, Saudi Arabia, Kuwait, Egypt and Lebanon.
VOX Cinemas App Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit VOX Cinemas Website
Privacy Policy: https://uae.voxcinemas.com/privacy
Developer: Majid Al Futtaim Cinemas LLC
Privacy & Terms:
http://uae.voxcinemas.com/privacy
3 Most reported problems 😔💔
The application is terrible
by Ssssss-Sssss_
1. If seat is not available at selected time, you have to cancel the whole process and start over by selecting alternative time
2. If you select a movie, app will show you the available time. Once you select the time and select number of seats, app will show no seat is available
3. Buying snack online option is not working
Waste of time and money
Took my money no ticket
by Big T CHB
I paid 290 Saudi riyals for a gold ticket with F&B package. After paying and the money deducted from my CC the app had a message that said we are currently experiencing a technical outage. I did not receive my ticket and my booking was lost and I had to pay again 290sr for a total of 580. There is no phone number to call for assistance only an email and nobody responded yet.
Got charged for transactions that did not go through
by Grs1283
Very frustrated! I tried 3 times to book tickets online. All 3 attempts always gave me an error message after I input my credit card details. The bank hold the funds and took them a while to revert the charges. I still have another charge which apparently is not showing in their system, which always gives error messages. After providing the customer service agent and manager with proof that I received the error message and my bank statement showing the deductions I am left without a refund. The way the customer service manager is handling my case is absolutely frustrating and there worse part is that there is no one else to escalate.
Have a Problem with VOX Cinemas App? Report Issue
Why should I report an Issue with VOX Cinemas App?
- Pulling issues faced by users like you is a good way to draw attention of VOX Cinemas App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a VOX Cinemas App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using VOX Cinemas App.
