Contact Easy Contacts Support

I can not recommend this app due to the broken functionality of many key features. I am running the latest iPadOS 13.4 on a 2019 iPad Pro. The major issue I’m having is with the filtering tab, where the app filters contacts by specific fields and/or ranges. For example - show me all contacts without email addresses. The entire page of different filters do not work. Any filter you choose, does absolutely nothing. It just freezes. I emailed the developer twice over a month long period and never received a response. By looking at the other reviews, it appears that others also can’t get response either. If you are a developer, collect money from customers ($4.99 in my case) and have no plans on fixing bugs or communicating with your paying customers, do the right thing and remove your app from the App Store, rather than ripping people off. Thank you.

This app deleted all my contacts and so I contacted support in a panic but heard nothing for an entire day so I paid $4.99 for a subscription specifically to access the backup feature because before all my contacts deleted I saw it initiate and complete a backup, I just couldn’t figure out where it went or how to find it, and the worst part is I still don’t know! I have no idea how to locate the backup of my contacts because apparently when you pay almost five bucks literally NOTHING CHANGES nothing! No additional features or options or anything. Just five less dollars in my pocket and no contacts. Maybe this is a sign from the universe or something...wow that’s actually rather poetic...I still want my money back, but I’ll consider the lesson, thanks universe!

There’s a button that pops up automatically give them five stars. This is how they’ve gotten most of their reviews. When you use the free version and you want to delete more than 10 contacts it prompts you to buy the software. If you click the button to buy it it immediately charges your account $10 as a subscription. It will automatically renew if you don’t go in and shut it off. The 3.99 version may or may not have this feature. There is no indication of how much they’re going to charge you before they charge you $10. That’s a crazy amount of money in a very sneaky way in order to delete a few contacts. I’m deleting the app and I will not use it anymore.