CapMetro Bikeshare Reviews

CapMetro Bikeshare Reviews

Published by on 2026-01-14

🏷️ About: This is the official mobile application for MetroCap Austin Download the app to: - Choose a pass or buy a membership - Find stations near you using the interactive map - Check bike and dock availability in real time - Unlock and return a bike - Plan a trip or report your ride - View your ride history.


       


Is CapMetro Bikeshare Safe to Use?

We Investigate the app owner's website (Capmetro.org), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
99.8%

😎 Positive experience
0.2%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 106 combined software reviews.

Is CapMetro Bikeshare Safe?
CapMetro Bikeshare does not appear safe based on available data.
0.2/100

  Safety Analysis »»

Is CapMetro Bikeshare Legit?
CapMetro Bikeshare does not appear legitimate based on our analysis.
0.2/100



Read 13 Customer Service Reviews 😠💢

2.8 out of 5
Can’t purchase a pass

I keep getting an error when I try to purchase a pass and it won’t tell me what’s wrong.

Also, why is our birth date required to purchase a pass?

Data linked to me much?

Why does Cap Metro need my health information and all the other personal detailed data? Too much collected, way more than should be needed to rent me a bike from one station to another. Sure wish companies like this had more respect for my personal privacy.

Cannot purchase pass

I want CapMetroBikeshare/program to work out because it will do Austin a lot of good but it isn’t looking too hot.

CapMetroBikeshare needs a valid error message when it errors out on purchasing. I have no VPN and it still does not go through. It just says “We apologize, something went wrong. Try again.”

Cannot purchase a pass

I’ve tried multiple times to add a card and it will not allow me to add my card. Why offer a service if no one can add a card and be on their day. This is frustrating. Please fix and allow people to add their card without hassle.

Can’t add card/ App unusable

Same as the other reviews… getting an error message anytime I try to add a card. I am unable to use CapMetroBikeshare to bike. I have no VPN and have attempted both WiFi networks and cellular

Can’t pay to use

This makes me so sad that I can’t ride when I come visit Austin. The change is not an upgrade if it can’t be used.

App needs attention!

I’m having the same problem: can’t purchase a pass, can’t make an account from CapMetroBikeshare , and there doesn’t seem to be a website I can make an account from either. Please fix this because I want to ride!!

Cant use

Like others, can’t add my card. New bike system useless if I can’t pay for it.

Watch out Auto-renew

The auto-renew feature is automatically turned on.. didn’t even know

App doesn’t load the rental agreement

CapMetroBikeshare couldn’t load the rental agreement so I couldn’t use it. This wasn’t an issue with my cell service - I was able to download CapMetroBikeshare in less than 10 seconds. It’s a problem with their back end. I was worried about the low star ratings. Now I understand why they’re deserved.

Unable to add card

My account gets suspended and I cannot add/update the same card that I used for CapMetroBikeshare for years. Not sure what’s wrong with this new app.

They are scamming users because your account can be randomly suspended after buying any plans. I bought the one year plan and now cannot use CapMetroBikeshare anymore.

App and bicycles have improved a lot

I had problems with the initial launch of this new app, but now everything works great. Also, the new bikes are awesome. 🤙

Worked great

App and bike rental worked great. No issues. No clue what other reviewers are talking about.



Is CapMetro Bikeshare Safe? 🙏

CapMetro Bikeshare does not appear safe based on available data. JustUseApp Safety Score for CapMetro Bikeshare is 0.2/100.
This assessment is based on our NLP analysis of 106 user reviews. Combined with the app store average rating of 2.8/5.

Safety Analysis

74.1% of users say app is risky 🚨
74.1%

25.9% of users say app is safe 👍
25.9%

0% of users have some concerns ⚠️
0%


Is CapMetro Bikeshare Legit? 💯

CapMetro Bikeshare does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for CapMetro Bikeshare is 0.2/100 .
This conclusion is based on analysis of 106 user reviews.

🔏 Privacy & Data Safety

CapMetro Bikeshare collected the following data from you:

  • Data Linked to You:
    • Health & Fitness
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data



How was your experience with CapMetro Bikeshare? Post a Review




Features

This is the official mobile application for MetroCap Austin Download the app to: - Choose a pass or buy a membership - Find stations near you using the interactive map - Check bike and dock availability in real time - Unlock and return a bike - Plan a trip or report your ride - View your ride history.

  Contact Support
Developer:
Lyft, Inc.

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