Contact LEGO® Play

Contact LEGO Support


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About: LEGO® Play is the new kid-safe, creative app for all brick lovers, builders,
and creators! Whether you want to share your own creations with friends, watch
videos, play games, or create a LEGO avatar — the adventure starts
here! Express your creativity If you've built an epic LEGO set or taken a
Minifigure on an adventure, share your moments with the vibrant LEGO
community! - Upload photos or make new digital creations in.


 
  2024-12-04

LEGO Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: LEGO.Apps.Play.Store@LEGO.com

Website: 🌍 Visit LEGO Website

Privacy Policy: https://www.lego.com/legal/notices-and-policies/privacy-policy/

Developer: LEGO System A/S




Privacy & Terms:

https://www.lego.com/privacy-policy






3 Most reported problems 😔💔

3.8 out of 5

It is so hard to set up

2024-09-13

by No No No1953690

Just really annoying to set up there is some weird parent thing that is annoying to set up. I ended up deleting it because of how hard it was.

It is not letting me log in

2024-09-14

by Lego Fan14

Whenever I click join now it takes me to a blank white website and I tried to restart the app but nothing works

Bad game

2024-09-15

by Jude Allen Smith

I can’t even create a picture without insiders club bring back lego life😡😡😡😡😡😡😡😡


Have a Problem with LEGO® Play? Report Issue




Why should I report an Issue with LEGO® Play?

  1. Pulling issues faced by users like you is a good way to draw attention of LEGO® Play to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a LEGO® Play customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using LEGO® Play.


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