Contact Bug ID - Insect Identifier

Contact Bug ID Support


Company Name:

About: Looking for the ultimate insect guide? Search no more, as Bug ID has everything
you may need to become an entomology guru! Whether you want to keep pests at bay
in your garden or explore butterflies in the local park—our insect identifier
has you covered. What can you do with Bug ID at your side? ● Identify
insects instantly Ever spotted an unknown bug in your garden and wondered if
it’s a pest or a beneficial insect?.


 
  2024-10-30

Bug ID Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Bug ID Website

Privacy Policy: https://aiby.mobi/insectid_android/privacy/

Developer: AIBY Inc.




Privacy & Terms:

https://aiby.mobi/insectid_ios/terms/





3 Most reported problems 😔💔

4.0 out of 5

Changed identity of bug with each picture

2025-02-25

by Wanted Info, Got A Fake Ant

I got this to figure out what’s in my shower that keeps popping up, I took three pictures of the same bug one after another and got three different result. Now this would be acceptable if the app says it wasn’t sure but with each try it had it listed as over 90% accuracy. With one bug, and three completely different guesses, they can’t all be 90-95% accuracy. It just gave me 3 different small brown bugs. I already knew that. The first one it said was “ant” I know that a freaking ant looks like, it was not an ant. Useless for my needs

Abysmal

2025-02-26

by KingVonGzz

Changes the results with each scan. Misleading information. Always says the picture is too blurry. Very picky. When you come across an insect it’s not always possible to get the best photo. Improve this app because I will be deleting in the meantime.

Good luck with small insects

2025-02-27

by Jbroo7

Some fire ant sized insect fell on me from AC vent; it was dark red with some coloration on the body. took pictures on white counters. Pictures too blurry for ID

Try to take picture inside app, no zoom. How can an app id a 1/4” object with no zoom?

Good thing this app has 3-day trial. Deleting and canceling




Have a Problem with Bug ID - Insect Identifier? Report Issue




Why should I report an Issue with Bug ID - Insect Identifier?

  1. Pulling issues faced by users like you is a good way to draw attention of Bug ID - Insect Identifier to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Bug ID - Insect Identifier customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bug ID - Insect Identifier.


Alternatives