Contact Picture Insect: Spiders & Bugs

Contact Picture Insect Support

Published by on 2023-12-14

About: Identifying insects has got easier with Picture Insect App. Simply take or
upload a picture of the insect, and get accurate and instantaneous results with
our revolutionary artificial intelligence technology.



How to Contact Picture Insect Customer Service/Support

Picture Insect: Spiders & Bugs Contact Information

Listed below are our top recommendations on how to get in contact with Picture Insect: Spiders & Bugs. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Picture Insect: Spiders & Bugs. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email  

Contact e-Mail: [email protected]


100% Contact Match

Developer: Next Vision Limited

E-Mail: [email protected]

Website: Visit Picture Insect Website





Privacy & Terms:

https://app-service.pictureinsect.com/static/EuropeanUnion/user_agreement.html

https://app-service.pictureinsect.com/static/EuropeanUnion/privacy_policy.html

https://pictureinsect.com/




Reported Issues: 7 Comments

4.6 out of 5

By Karen

1 year ago

I tried to unsubscribe from this app before the 7 day trial period was up, there is no way to unsubscribe, so I deleted all my payments details from my iTunes account & not you keep sending me remindes to update my billing information. Please STOP and please DELETE my unwanted subscription!

By Sherry Thiel

1 year ago

I tried to uninstall the app from my phone and you guys ended up charging me $31.49 I would like a full refund I did not purchase or subscribe to your subscription

By Ashfaq

2 years ago

It's get struck on No Match screen shot.....waste of time. Not moving anyway...

By Catherine Jones

3 years ago

Did not correctly identify bugs. Cancelled app within trial period but still appears that I will be billed.

By buggy bud


Why I would NOT recommend this app

Okay okay, I really love bugs and animals and I wanted an app that would help identify them so I got this one because the other one was not free (it is called insect identification) and it worked very well, but I could only use it one time (because it lets you used it one time before if makes you buy it) so I went back on the App Store and got this one so I could identify bugs for free. I was looking forward to it, so I tested it by going through my camera roll and choosing a flea, it did it’s thing and when it loaded it said it was a— Lesser Stripedtail scorpion??!!!! ( look up what they are if you don’t know, they are called Lesser Stripedtail scorpion and a flea) So then I tested different bugs and — it was all wrong. The only one it got right was the crane fly (Mosquito hawk). So that is why I thing you should NOT get this app, and thanks for reading till the end I really needed to talk/rant about this app.



By Thrin4thewin


Completely inaccurate

I tried this on a spider 1/2 inch in diameter. It gave me everything from a wood tick (I know what those look like) to several varieties of moth, to a brown rat. Not kidding. A brown rat. I also had to get within a foot of the spider to take a decent photo; zoom wouldn’t work well enough from any further away, even 2 feet, on my iPhone that tends to have excellent zoom capabilities. I tried reporting the inaccurate reading (seriously. Not a rat of any color. Wrong phylum entirely), but that wasn’t an option. I tried putting “spider,” but it wanted me to pick which one. Feeling that to be somewhat defeative of the purpose of downloading the app to begin with… I gave up. Less than 10 attempts on the same creature, and I’ve blown through my free tries. No reason to think the paid version is any better. No thank you.



By No Patience for Poor Apps


Wildly Inconsistent

I was initially excited about this app. I have a large plumeria collection, so want to identify friends and foes, since there are many destructive critters out there. But, my excitement quickly turned to disappointment when I found that pictures of the same insect were identified as different creatures. In one photo, it is named a citrus white fly, the next picture, taken seconds later, it’s called a carpet beetle. This was not an isolated event, but happened multiple times. So, sadly, this app cannot be relied on for any kind of accurate identification. Hope those who’ve previously reviewed how safe they feel, because they think they can correctly ID venomous spiders and insects realize that this is no more than a random “intelligent” guess.




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Why should I report an Issue with Picture Insect: Spiders & Bugs?

  1. Pulling issues faced by users like you is a good way to draw attention of Picture Insect: Spiders & Bugs to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Picture Insect: Spiders & Bugs customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Picture Insect: Spiders & Bugs.


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