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About: Second Life - Social Virtual World & Avatar App Now available for Plus,
Premium, and Premium Plus users! Meet new people and chat with friends from
around the world in thousands of exciting community-created 3D spaces with
Second Life, the pioneering virtual world - now on mobile! Whether you’re at
home or on the go, you'll never run out of places to explore and people to meet.
With the Second Life app, you can: * See your.


 
  2026-03-30

Second Life Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Linden Research, Inc.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Second Life Website

Privacy Policy: https://lindenlab.com/privacy

Developer: Linden Research, Inc





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3 Most reported problems 😔💔

3.6 out of 5

Waste of money/ updated

2024-12-04

by Anarchy1212

So I got this thinking that it would be better/ comparable to IMVU but this thing is janky and basically unusable. Got the premium version since you have to in order to even use the app, when I signed up and bought premium it said that apon purchase of premium version you would receive your own home, but don’t have a house either like I was told that I would receive on doing so. Can’t interact with anything,nothing loads in fully just a complete letdown all around.

Since August when I made my first review it’s like nothing has changed at all. Cool you can come in of a free account but you still can’t access anything or interact with anything. The whole experience is buggy and doesn’t work. I’ve tried to cancel my membership but was told i needed more information first??whatever. Ima just cancel the card. Waste of time and money. GO TO IMVU. THEY ARE BETTER IN EVERY WAY

Disappointed

2024-12-05

by HeartLovess

I had high hopes for this app, but it’s been a letdown. As a new user, I found it hard to get started, there’s minimal guidance, and the experience feels stagnant. There’s not much to actually do besides standing around or going to different places. Without a “find a friend” feature or interactive activities, it feels empty and unengaging.
The technical issues make it worse. My avatar often doesn’t load correctly in destinations, sometimes showing up invisible before the app crashes. Plus, there’s no inventory, so I can’t interact with objects. For an app that’s almost a year old, it feels unfinished and lacks features that would make it fun or welcoming for new users. This app is extremely disappointing, I recommend just sticking to the pc because this will make users less likely to even want to play the game.

I can’t make an account all it says is login and it won’t give you the option to sign

2024-12-06

by Shayluhluh

I honestly think y’all should have fixed it more so we could actually make a account and be able to play it instead or playing with our feeling thinking we was finally finna get off IMVU and play second life but y’all didn’t that’s messed up and uncalled for to just have the log in button but not a start a account button what’s the purpose of having the game out if you can’t even get on the game you basically just waisted our time thinking oh yeah we’re gonna be able to play the game have fun doing stuff etc etc but yet we can’t do nun next time before you launch a game make sure it’s fully developed or y’all gonna hear from my lawyers




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  1. Pulling issues faced by users like you is a good way to draw attention of Second Life to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Second Life customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Second Life.


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