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Company Name: Ali Samaei
About: Explore the Universe with Space-Gate - An Interactive Celestial
Journey
Discover the Wonders of Space:
Dive into an awe-inspiring journey
across the cosmos with Space-Gate. Our app brings the mysteries of the universe
to your fingertips, offering a unique blend of education and entertainment.
Space Gate Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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3 Most reported problems 😔💔
Where to begin?
by Arouet760
Just looked at the simulated earth-moon system. The earth and moon rotate correctly. The moon is orbiting the earth in the wrong direction. Because of this, the face of the moon that faces the earth is changing as it orbits. It’s rotates multiple times in the course of a single orbit. The moon rotates multiple times in a single earth day and orbits the earth in a single day. What will you learn from this?
Glad I didn’t pay for this
by J Puzzle Guy
Offers some pretty pictures; but without instructions or any sense of purposeful design, I don’t see the point.
Simple example: I cannot find any evidence of the “Eclipse Explorer” pictured in this app’s very first App Store image.
There are plenty of free and inexpensive non-subscription astronomy apps that assemble more information and are more user-friendly.
Very hard to navigate
by BooBooJeffries
I chose to explore Mars but got stuck on Phobos and no amount of tapping or dragging could get me back to focus on Mars. Also, I’m stuck there. I can’t find a way to back out and choose something else to explore.
Have a Problem with Space Gate: Solar System Sim? Report Issue
Why should I report an Issue with Space Gate: Solar System Sim?
- Pulling issues faced by users like you is a good way to draw attention of Space Gate: Solar System Sim to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Space Gate: Solar System Sim customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Space Gate: Solar System Sim.
