Screenshot Studio Status

Last Updated on 2024-07-10 by Sarun Wongpatcharapakorn

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Common Screenshot Studio Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Screenshot Studio app on iOS and Android devices. Solve all Screenshot Studio app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Screenshot Studio iPhone Issues and Solutions

Screenshot Studio iOS app crashes, not working, errors
Screenshot Studio iOS app network issues
Screenshot Studio on iOS has black/white screen

Screenshot Studio Android App Issues and Solutions

Screenshot Studio has errors/crashing/not working
Screenshot Studio server network connectivity issues
Screenshot Studio has black screen

Screenshot Studio iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Screenshot Studio app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Screenshot Studio app crashes or not working on Iphone (iOS):

Close and restart the Screenshot Studio app on iPhone
Update Screenshot Studio app to the Latest Version for iOS
Uninstall and reinstall Screenshot Studio iPhone app
Update your iPhone to the latest iOS version

Fix Screenshot Studio on iPhone unable to connect to server/internet connection issues::

To resolve Screenshot Studio network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Screenshot Studio black/white screen (blank screen) on iPhone:

Follow the Screenshot Studio iOS app troubleshooting guide Here →

Screenshot Studio Android App Issues and Solutions

Fix Screenshot Studio not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Screenshot Studio app issues:

Force Stop the Screenshot Studio App
1. On android, goto "Settings" » click Screenshot Studio app. » click "Force Stop".

Update Screenshot Studio to the latest version on PlayStore

Clear Screenshot Studio App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Screenshot Studio app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Screenshot Studio.

Fix Screenshot Studio unable to contact server/ Screenshot Studio internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Screenshot Studio » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Screenshot Studio » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Screenshot Studio on android.

Solve Screenshot Studio black/white screens issue on Android:

Follow the Screenshot Studio android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sarun Wongpatcharapakorn, developers of Screenshot Studio.

About this app

Screenshot Studio is a tool for app developers looking for a quick and easy way to create screenshots for ScreenshotStudio Store. - Easy interface: Drag and drop, select the style you want from a variety of customization options. - Customization: Adjust fonts, text size, colors, alignment, device position, and device frame. - Template: You can also choose a design from a predefined template. No design skills are required. - Export in a snap: Get all screenshots required for ScreenshotStudio Store.