Contact Kino Support

by 𝖈𝖆𝖓𝖛𝖆𝖘

Now that I’ve gotten the chance to use and play with the app for a long time, I noticed the shutter manual control option is non responsive. Tapping on 180 and 360 involves multiple taps to register. And tapping on the 45 and 90 is non responsive. I’ve reached out to support but their response time is extremely slow. Last response I’ve gotten has taken over a month. Please fix this issue!

Original review:

So far, loving this app over the BlackMagic camera app and the Moment app I used to use. My only request to make this app perfect is to please add a White Balance Tint option. It would seriously be amazing to have that feature. Also, a lock screen and camera control button option would be amazing for launching the app on the lock screen or by pressing the camera control button.

by LucasV07

Heavily do not recommend this app. The entire app freezes up when recording, and captures glitchy and spotty recordings. I’ve tried full 4k with 24, 30, 60 fps and it has not recorded a single good video. Color grading seems to be great and everything is awesome, but it doesn’t matter at all if it can’t even capture basic video. Not even close to worth the money if this doesn’t get fixed soon. iPhone 13 and iOS 17.4.1

Edit: did some more testing and it seems to just be an issue with processor overload. I bet this app works great on newer phones, but my phone’s not *that* old, and kinda disappointing to know that they didn’t do any real testing to make the app backwards compatible. Would like to love this app, but this needs to be fixed ASAP or just only offered to newer iPhones.

by DOOK_NOOKEM

I wish I could leave a better review. Bottom line - for $20 I expected better customer support. It’s been several weeks since I contacted support and have only received one response asking me more questions that were already in my ticket. The app advertises that it will write to a thumb drive or hard drive but it will not stop writing to my phone even though it detects the drive. The LUTs also only work with HEVC and not with ProRes which is disappointing if you want to bake in one of their looks. To be honest though, I would never use any of these LUTs professionally as they all look stock and none feel appropriate for any content. I hope this app improves over time but I don’t recommend the purchase in its current form. Stick to the camera app on iPhone, this doesn’t go above and beyond.