DecorAI app not working? crashes or has problems?

DecorAI Status

Last Updated on 2025-02-17 by Rocket Digital

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Common DecorAI Problems & Solutions. Troubleshooting Guide

Table of Contents:

DecorAI iPhone Issues and Solutions

DecorAI iOS app crashes, not working, errors
DecorAI iOS app network issues
DecorAI on iOS has black/white screen

DecorAI Android App Issues and Solutions

DecorAI has errors/crashing/not working
DecorAI server network connectivity issues
DecorAI has black screen

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DecorAI iPhone Issues and Solutions

How to fix DecorAI app crashes or not working on Iphone (iOS):

Close and restart the DecorAI app on iPhone
Update DecorAI app to the Latest Version for iOS
Uninstall and reinstall DecorAI iPhone app
Update your iPhone to the latest iOS version

Fix DecorAI on iPhone unable to connect to server/internet connection issues::

To resolve DecorAI network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

DecorAI Android App Issues and Solutions

Fix DecorAI not working on Android, crashes, errors or is unresponsive:

Force Stop the DecorAI App
1. On android, goto Settings » DecorAI » click [Force Stop]

Update DecorAI to the latest version on PlayStore

Clear DecorAI App Cache and Data:
1. On android, goto Settings » Apps » DecorAI » Storage » click [Clear Data] option. This clears both data and cache.
2. restart DecorAI.

Fix DecorAI unable to contact server/ DecorAI internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click DecorAI » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto DecorAI » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch DecorAI

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