Contact Nusuk نسك Support
Company Name: Ministry of Hajj and Umrah
About: Nusuk app is designed as a loyal guide on your spiritual journey, shedding light
on every step, from the initiation of the ritual to its culmination.
The
application provides an exceptional digital experience, helping travelers plan
their journey, coordinate arrivals and departures, navigate transportation, and
carry out sacred rituals at the Two Holy Mosques.
Nusuk نسك Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: hajcc@haj.gov.sa
Website: 🌍 Visit Nusuk | نسك Website
Privacy Policy: https://www.nusuk.sa/terms-and-conditions
Developer: Ministry Of Haj & Umrah
3 Most reported problems 😔💔
There should be a scanning system
by DJ🙂↔️
Not everyone has the opportunity to perform Hajj or Umrah, ill come to this point.
Last year when i got a time slot for the Rawdah, my slot was of 3:15 am, the lines were so long that it took 1 hour for us to get situated, but when i reached to the check post, the time was 3:17 am, and my booking disappeared on this app, just because the initial booking time was passed.
I still got in Alhumdulilah because i took a screenshot. The people there do not understand any other language so it was still a struggle.
If this App had a scanning feature where the people who check the app to let you enter, scan a barcode or RFID, this would confirm if the person attended the Rawdah or not, because once the time passes you cant sign up for it since it’s only allowed once a year or something.
Its not the person’s fault if they arrive 1-2 hours before their time and still can’t get in. Make this scanning feature available so people who can’t afford to perform Umrah or Hajj and still manage to come dont get their once in a lifetime opportunity wasted. Because I almost lost mine due to this half baked app.
Low quality App
by Lameapplereviewsystem
Im constantly getting “Internal Server Error” as well as a message to update to latest version of the App. I do have the latest version. I even deleted the App and reinstalled it and still same error messages.
If this is meant to be useful for visitors then it’s not. I guess we are getting credit from Allah SWT for being the testers for your App.
Rawdah
by Abdu Sq
All I have to say is I went from the USA to perform my Umrah and I was not able to get my permit. My spouse was able to Alhamdulillah, but every time I tried getting my permit it gave me invalid message or error. Disappointed in this app especially because I was looking forward.
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