Contact Soul Knight Prequel Support

by Mkriebel

The game itself is good and well made, however as it currently stands it is unplayable for anyone outside of Asia or anyone who isn’t using a vpn service to connect to Asia. They’ve done numerous updates but it only makes those in Asia have access to them and have better servers while the rest of the world suffers. It wouldn’t be as bad if the game would have separate leaderboards, but they are global so many Chinese players are already extremely far ahead of any western crowd wanting to play. It will turn out similar to other games where one crowd is favored over another as how is it possible for one server to have absolutely no problems and receive multiple updates while NA and EU can’t even get past the log in screen? The game will be dead in western countries before it even had a chance. If the developers cared about the integrity of the game and it’s leaderboards they would have shut the game down for everyone till it was fully ready.

by Charged Creepee

I played Soul Knight for three years and in my opinion Soul Knight is one of the best games I have ever played. So, when I found out that there was a Soul Knight Prequel, I wanted to download it. So, I waited a month or two for it to be available in the App Store. Then, when I downloaded it, I opened it and it said “The privacy configuration resolution failed”. So, I tried a couple more times that day and it said the same thing. Then, I tried again the next day and I worked, but the terms were in another language. So, I clicked accept and it downloaded some data or something like that. Then, I tried to login with my iCloud and it said “Login failed: Network error. Please try again later.” So, I waited a couple hours to try it again and it said the exact same thing, after that I tried again the next day and it said the same thing.

by SLMankey

When the beetle was first released, I was one of the original testers, and I must say I liked the game a lot. However, with this release there has there been no way for me to login without perfect Internet, but recently Chillyroom has made it, so that way you cannot play any of their games offline or while on data. In terms of gameplay, it is very good and a lot of fun, but it should not require Internet to play their games. If they managed to fix all of this, then I will give my reading back to where it used to be which was five star. Also, you need to make the privacy notice in more than one language. I hope the Dave read this and understand that while I love the game, I cannot give it a proper rating with the issues of not being able to login or play the game without PERFECT Internet.