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About: ▶ Story SOULS began with a past war. Seven lords, consumed by greed, sealed
the souls of heroes and conquered the world.



SOULS Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of HABBY



Verified email ✔✔

E-Mail: souls@habby.com

Website: 🌍 Visit SOULS Website

Privacy Policy: https://www.habby.com/privacy-policy.html

Developer: Habby








5 Most reported problems 😔💔

4.6 out of 5
Kamel Salam
2024-04-22

hello i have purchased a 1.03$ pack and was charged but did not recieve in game items, i have the reciept sent to gmail and my usid is 7437166 please help asap

WizzArt
2023-10-31

I am currantly having an issue in settings -> custommer support. The link to the page show's blank, I can't enter gift code, etc. Please fix if possible. It's a very good game.

Typical Game Nonsense

2024-06-13

by Pxjknbxedhilnvx

Much like any other online fighting game with an arena the developers have allowed certain chracters to get out of control. There is no logic to a team two million points weaker than mine being able to beat my team because someone has paired Lulu with Jack or Carmen. Jack makes me have to put my tank Abala in the back row and even when provoked Jack still attacks everyone on my team and he can easily take out any of my people with over 2 million health each in one hit even though he is much weaker than my characters. And you cant revive anyone who has died from Carmen posion. On top of that once you get down to Lulu, Jack, and Carmen they have no health and are easy to beat. Again none of this makes any sense and I have reached out to the developers and they refuse to address this issue. Unless you want to be a sheep and use Lulu with Carmen or Jack dont play this game. Because much like any other fighting game of this type you are given a decent list of playable characters but you cant even enjoy playing with the chracters you want because the developers allow certain characters to get out of control.

Just another pay to win money grab

2023-12-25

by Mello_yellow97

So for starters, I really gave the game a chance. The characters are very unique, and I love that some of the bundles are affordable. If you are a patient person- and don’t really get on that often- this game is for you. However, if you like steady progress, this game is not for you. It is very VERY slow. By that, I mean the gameplay itself… you have to wait like 10 years for each stage to finish in the battles/arena/etc. it’s so painfully slow to watch that it makes me just close the game entirely and not get on for like 2-3 days. They only added a x2 speed but even that isn’t enough. The only way you can skip through the battle animations is if you buy the package for x6 speed which is $43!!! I mean, who has the money for that for a simple mobile game? It’s so outrageous. It’s even been debated so many times in the community that this is unfair, but the creators don’t care. All i’m asking for is a skip battle function- almost every other gacha game I’ve played has one- except for this one. At this point, I’m ready to delete the game entirely because of this. So until the devs take these feedback’s seriously, you’re better off just playing like AFK Arena or OMNIHEROES.

Misleading ads

2023-09-30

by Anonymouswriter38562

This game is fine and maybe fun for a few hours, but the ads aren’t anything like the actual gameplay. If you want the kind of open world exploration gameplay portrayed in the ads, you should try Sky: Children of the Light. I think Habby actually took their gameplay and just reskinned it to make ads for this game because they look extremely similar.


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