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Company Name: LRGame Inc.
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Fantasy Tales Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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E-Mail: customer-service@lingrengame.com
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Developer: LING CHAI(HONG KONG) LIMITED
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3 Most reported problems 😔💔
Customer Support
by Amr_9903
As I was instructed when this game was still, Stella Arcana, I saved my transfer id and made my password. Since the switch to this game, I have not been able to get my user id to work. Which means I haven’t been able to transfer my character from Stella. I have spent a LOT of money on this game and I am not happy that I am still having issues getting my problem resolved.
Bad game
by Hawk1010990
There’s been no shortage of these so-called MMO games lately that can barely even be worth calling games. They just play themselves. Their only purpose is to draw out money from microtransactions. This is one of them.
Moreover they’re bribing 5 star reviews by rewarding people with gifts for leaving a 5 star review and calling it an “event”
If a product needs to bribe its 5-star reviews, you can guess the quality of it for yourself. Anyways I uninstalled it already and I’d strongly recommend anyone reading this review to avoid this “game”. It’s 2024, there’s no shortage of actual good mobile games. Play one of those instead.
Lost Account
by -Gotcha-
I’ve been playing this game for 3 or 4 months now and even purchased some items. Logging in today and noticed my progress was gone. I tried to log in other ways but it’s gone. What can you do to help me get my account back? I love this game and would have given it 5 stars BUT a lost account is a BIG deal to me! Thanks in advance
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