Contact Vita Mahjong Support
Company Name: Vita Studio
About: Vita Mahjong is an Exclusive Solitaire Puzzle Game for Senior Citizens. We are
thrilled to present the matching game that combines innovation with classic
gameplay.
Vita Mahjong Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Vita Studio
Verified email
Contact e-Mail: support@vitastudio.ai
Verified email ✔✔
E-Mail: support@vitastudio.ai
Website: 🌍 Visit Vita Jigsaw Website
Privacy Policy: https://vitastudio.ai/pp.html
Developer: Vita Studio.
Privacy & Terms:
https://vitastudio.ai/tos.html
11 Most reported problems 😔💔
You advertise no ads and it’s free but your ads are driving me crazy!! By the way , that’s called false advertising. It takes forever to get back on to play the next series. I’m going to have to delete you and tell everyone I know not to use you , if you don’t want a nervous breakdown 😡
I have been playing your Vita Mahjong game for some time now and quite some time ago I ended up getting this same Tim Horton’s add for winning a gift certificate but all it is is a way of getting you to join some group with them - anyway, I quite playing for a time because this came up again and again - there is no way to unsubscribe or to get out of their window !! It keeps taking you to this survey even though I said “NO” to their first question about did I like Tim Hortons - I said No there it asks what you will do with their coupon of $75 and I had to either keep it or give to a friend….I DO NOT WANT IT - Can you not stop company’s from creating these awful situations ? Please can you stop this.. S. Sinclair
A Candy Crush ad appears during the middle of the game without requesting it and then the screen goes black, causing exiting the game in order to get back to Maj jong. I took a screen shot in case you need it.
One of your advertisers has been parked on game site about three hours.
Advertised as “no commercials” but I have to wait over 2 mins, clicking “close” or “done” several times to move to the next level.
Daily game for past 2 weeks shows green tiles only
I would just like to say that I wish you could do something about cutting down on the ads on your game. It gets ridiculous. You'll get an ad before a game, you'll get an ad in between games, you'll get an ad when you've already started playing a game. And a lot of times when the ads pop up it'll automatically go to Google Play which happens all the time. I really enjoy playing the game and I play it a lot so I'm hoping that you can make some changes with these ads. Thank you
There is currently an ad on vita mahjong that is darn near porn. This is a game for all ages and my grandson plays it often. It is my opinion that this add needs to be blocked from the game. Beauty Solitare Card Game
Why the low rating?
by GmaHula
I was enjoying this game for the past week. I stopped because of the ads. I don't think it is fair to target Seniors with promises of "no ads" or "no purchases." One particular ad I am concerned about is the ad that's aimed at avid players who reach high scores. It dangles the prize of a $1000 transfer to the player at no cost to them. The information is very cloudy and as clear as mud how it works. Your web professes to have Seniors, like myself, best interest at heart. It appears that is not the case. I consider myself computer literate but what about those Senior who aren't? This particular ad was well thought out to catch the Senior gamer off guard. Perhaps you should have checked the webs intention. Sorry to say that because of this particular ad, I have given the game an extremly low rate and deleted this game. Thank you for letting me voice my opinion. -- WMC
SCAM GAME
by LilLyRu
This game tries to get you to pay to remove Ads by slowly making the Ads a problem. After playing for about 2 weeks the games Ads started glitching and freezing. After each play they started to show Ads…then every Ad started to freeze the game causing me to reboot. This should be illegal! I will never pay to remove Ads…all this does is cause me to delete the App. Many online games use this tactic…but it’s usually only the scam games like this one. When it starts happening just delete the App…this will force these scammers to stop! I have no problem with games showing Ads because that’s how they make money but it is a problem when the Ads cause the game to crash…not what I consider fun! Again it’s a ploy to get players to keep paying to remove Ads.
Don’t Be Fooled!
by JCbled4all
I downloaded this game a bit ago and decided tonight to play it. It was going great and I was really enjoying my experience. The next next thing you know the “rate us” came up. Well for the few minutes I had played was great so I gave it 5 stars. I no sooner did this then here came the commercials! And they didn’t come at like every 10 or 15 games, oh no way. They got their perfect rating, now they took the mask off! SUCKER!!! Sorry folks, Seniors are smarter than you give us credit for!
After EVERY SINGLE LEVEL you get the pleasure of sitting through commercials.
Look, if you enjoy commercials, download with my blessing. I don’t, so bye Vita Mahjong, DELETE. I’ll find a Mahjong game that doesn’t value commercials more than the players!
Have a Problem with Vita Mahjong? Report Issue
Why should I report an Issue with Vita Mahjong?
- Pulling issues faced by users like you is a good way to draw attention of Vita Mahjong to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Vita Mahjong customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Vita Mahjong.
