Contact Vita Mahjong

Contact Vita Mahjong Support


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About: Vita Mahjong is an Exclusive Solitaire Puzzle Game for Senior Citizens. We are
thrilled to present the matching game that combines innovation with classic
gameplay.



Vita Mahjong Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Vita Studio



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Vita Jigsaw Website

Privacy Policy: https://vitastudio.ai/pp.html

Developer: Vita Studio.




Privacy & Terms:

https://vitastudio.ai/tos.html



Can I trust Vita Mahjong app?

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25 Most reported problems 😔💔

4.9 out of 5
Florence Meyer
2026-04-21

Where did the daily icon go? After update it is gone??

Diane
2026-04-03

What is up with the word search ads. They do not clear even after 5 minutes. They just wont clear. I continually have to restart my phone . It’s very frustrating and annoying.

Debra
2025-12-30

What is your contact number?

Milt Brown
2025-12-28

You made it worse. When new shuffle were dependent on ads it would work rarely. Now it doesn’t work ever. It blinks and then returns without shuffle credits and the isn’t shuffled so there are no moves. Please check your changes by playing the game.

Harry Lewis
2025-12-13

I am not getting symbols,,I am only getting twos and fours,,I don't get eights at all. I get jams at the end of some games,,if I need a shuffle at the end of a game it sometimes takes 3/4 shuffles or it just doesn't change it stays waiting for another shuffle but doesn't change. It's a shame cos I was really enjoying playing. I have now left the app until I hear from U. Kind regards. Harry.

Diane
2025-11-24

How do I cancel Golden Challenge? I do not enjoy it.

María Del Carmen Romero De Calderón
2025-09-25

Buenas tardes, mi nombre es: María del Carmen Romero de Calderón, soy una persona de la tercera edad, Salvadoreña, pensionada, me dijeron que me metiera a jugar Relax Wink, que allí se podía ganar dinero yo me metí a jugar y resulta que hubo un abuso departe de este juego la meta eran 240 y me exigieron que llegar a 303 y no me reconocen que tengo derecho a ese gane o sea al dinero, no creo que este juego sea un fraude y que abusen de las personas de esa forma que lo han hecho conmigo cada vez me aumentaban 5 etapas más, yo me sacrifiqué un día cómpreto para obtener este dinero porque necesito hacerme una operación en mis ojos que estoy quedando ciega de otra forma no me hubiera sacrificado jugando esto, adjunto evidencias del gane: Withdraw My Cash $4,000.09 $2,000 Withdraw 163/180 [Rule Condition]: Complete level 180. [Current level]: 163 $3,000 Withdraw 163/210 [Rule Condition]: Complete level 210. [Current level]: 163 $4,000 Withdraw 163/240 [Rule Condition]: Complete level 240. [Current level]: 163 20/20 Level 303 發 * 8 면일 Score 12 888 3g En espera de una respuesta, mil gracias por su ayuda

Cat
2025-08-22

Vita majong advertisement for baby tapia can’t be shut off. Have to get out of game and go back in Can you fix it?

Ralph J Rode Jr
2025-08-22

812-568-6813/ Is it 1PM Central Standard Time Daily that the games change on Vita Mahjong

Ralph J Rode Jr
2025-08-08

I was leading 1803 yesterday, but I could not correct a situation and continue. Now I have been surpassed by 2 other people. I have made many attempts to make needed changes all in vain!!! Please let me know what is wrong! Have I been hacked! If so, how can I get back on track???

Ralph J Rode Jr
2025-08-03

I love this game, but I am 81 years old, have dementia, a stroke & bladder cancer. Fortunately, I have around 20 compleated wins. I am having a very difficult time on a specific game and have started from the beginning several times. I am about to give up permanently. I would really enjoy communicating with someone in order to make some extremely worthwhile improvements. Thank you!!!

Annella McKinley
2025-07-09

You guys are scammers, pure and simple! Your ads freeze the game, and I have to always go out, reboot, to get to the next level. I started noticing my “shuffle” count going down fast. I found that after I win complete the 10 games fir the next 10….I DON’T GET CREDIT!! Go soak your heads. I’m out cheaters.

Michelle
2025-05-24

Love the game. Paid for no ads-working well. Won three days in a row-now there is no leader list showing after playing a game.

Craig
2025-05-20

I refuse to pay for customer support . The absolute bloody cheek of it!!!!

Kathleen
2025-04-15

You advertise no ads and it’s free but your ads are driving me crazy!! By the way , that’s called false advertising. It takes forever to get back on to play the next series. I’m going to have to delete you and tell everyone I know not to use you , if you don’t want a nervous breakdown 😡

Sharon
2025-04-04

I have been playing your Vita Mahjong game for some time now and quite some time ago I ended up getting this same Tim Horton’s add for winning a gift certificate but all it is is a way of getting you to join some group with them - anyway, I quite playing for a time because this came up again and again - there is no way to unsubscribe or to get out of their window !! It keeps taking you to this survey even though I said “NO” to their first question about did I like Tim Hortons - I said No there it asks what you will do with their coupon of $75 and I had to either keep it or give to a friend….I DO NOT WANT IT - Can you not stop company’s from creating these awful situations ? Please can you stop this.. S. Sinclair

Sally
2025-04-01

A Candy Crush ad appears during the middle of the game without requesting it and then the screen goes black, causing exiting the game in order to get back to Maj jong. I took a screen shot in case you need it.

Judy Johnston
2025-03-28

One of your advertisers has been parked on game site about three hours.

Nanci
2025-03-26

Advertised as “no commercials” but I have to wait over 2 mins, clicking “close” or “done” several times to move to the next level.

Alex
2025-03-25

Daily game for past 2 weeks shows green tiles only

Madeline Frawley
2025-03-11

I would just like to say that I wish you could do something about cutting down on the ads on your game. It gets ridiculous. You'll get an ad before a game, you'll get an ad in between games, you'll get an ad when you've already started playing a game. And a lot of times when the ads pop up it'll automatically go to Google Play which happens all the time. I really enjoy playing the game and I play it a lot so I'm hoping that you can make some changes with these ads. Thank you

Melanie
2025-01-30

There is currently an ad on vita mahjong that is darn near porn. This is a game for all ages and my grandson plays it often. It is my opinion that this add needs to be blocked from the game. Beauty Solitare Card Game

Why the low rating?

2024-09-22

by GmaHula

I was enjoying this game for the past week. I stopped because of the ads. I don't think it is fair to target Seniors with promises of "no ads" or "no purchases." One particular ad I am concerned about is the ad that's aimed at avid players who reach high scores. It dangles the prize of a $1000 transfer to the player at no cost to them. The information is very cloudy and as clear as mud how it works. Your web professes to have Seniors, like myself, best interest at heart. It appears that is not the case. I consider myself computer literate but what about those Senior who aren't? This particular ad was well thought out to catch the Senior gamer off guard. Perhaps you should have checked the webs intention. Sorry to say that because of this particular ad, I have given the game an extremly low rate and deleted this game. Thank you for letting me voice my opinion. -- WMC

SCAM GAME

2024-09-09

by LilLyRu

This game tries to get you to pay to remove Ads by slowly making the Ads a problem. After playing for about 2 weeks the games Ads started glitching and freezing. After each play they started to show Ads…then every Ad started to freeze the game causing me to reboot. This should be illegal! I will never pay to remove Ads…all this does is cause me to delete the App. Many online games use this tactic…but it’s usually only the scam games like this one. When it starts happening just delete the App…this will force these scammers to stop! I have no problem with games showing Ads because that’s how they make money but it is a problem when the Ads cause the game to crash…not what I consider fun! Again it’s a ploy to get players to keep paying to remove Ads.

Don’t Be Fooled!

2024-09-10

by JCbled4all

I downloaded this game a bit ago and decided tonight to play it. It was going great and I was really enjoying my experience. The next next thing you know the “rate us” came up. Well for the few minutes I had played was great so I gave it 5 stars. I no sooner did this then here came the commercials! And they didn’t come at like every 10 or 15 games, oh no way. They got their perfect rating, now they took the mask off! SUCKER!!! Sorry folks, Seniors are smarter than you give us credit for!
After EVERY SINGLE LEVEL you get the pleasure of sitting through commercials.
Look, if you enjoy commercials, download with my blessing. I don’t, so bye Vita Mahjong, DELETE. I’ll find a Mahjong game that doesn’t value commercials more than the players!




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