Contact SunSketcher

Contact SunSketcher Support


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About: SunSketcher is a citizen science initiative anyone can use to photograph the
April 8th, 2024 Great North American Eclipse. Mass participation will generate
an incredible database of images that, when analyzed together, could allow
scientists to more accurately model the Sun.


 
  2024-04-16

SunSketcher Customer Service 💢

Hard-to-find customer service info can be a red flag. Is SunSketcher Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Western Kentucky University



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit SunSketcher Website

Privacy Policy: https://sunsketcher.org/privacy.php

Developer: SunSketcher





Can I trust SunSketcher app?

Protect your data and wallet. We investigate the developer's website (Sunsketcher.org), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

2.6 out of 5

Didn’t work

2024-04-17

by A Camille

Didn’t get a countdown in the app and it said to set the phone down to take photos. Waited the full 10 minutes and images never showed up. Really disappointed.. was excited to capture this rare moment.

Horrible

2024-04-18

by Sharon.Graham

I was in Metropolis, IL for the eclipse and followed the directions as indicated on the site. My pictures all turned out black! I would have much rather had my phone to take pictures of the shadows, colors, sky, people etc… instead I have nothing.

Didn’t work

2024-04-19

by Jay1928474

Idk if it collected the data or not, but I found no pictures nor was I even able to tell whether the phone was pointed correctly or not.




Have a Problem with SunSketcher? Report Issue




Why should I report an Issue with SunSketcher?

  1. Pulling issues faced by users like you is a good way to draw attention of SunSketcher to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a SunSketcher customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SunSketcher.


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