MelodyMe app not working? crashes or has problems?

MelodyMe Status

Last Updated on 2024-08-23 by Guangzhou Huisheng Technology Development Co., Ltd.

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Common MelodyMe Problems & Solutions. Troubleshooting Guide

Table of Contents:

MelodyMe iPhone Issues and Solutions

MelodyMe iOS app crashes, not working, errors
MelodyMe iOS app network issues
MelodyMe on iOS has black/white screen

MelodyMe Android App Issues and Solutions

MelodyMe has errors/crashing/not working
MelodyMe server network connectivity issues
MelodyMe has black screen

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MelodyMe iPhone Issues and Solutions

How to fix MelodyMe app crashes or not working on Iphone (iOS):

Close and restart the MelodyMe app on iPhone
Update MelodyMe app to the Latest Version for iOS
Uninstall and reinstall MelodyMe iPhone app
Update your iPhone to the latest iOS version

Fix MelodyMe on iPhone unable to connect to server/internet connection issues::

To resolve MelodyMe network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

MelodyMe Android App Issues and Solutions

Fix MelodyMe not working on Android, crashes, errors or is unresponsive:

Force Stop the MelodyMe App
1. On android, goto Settings » MelodyMe » click [Force Stop]

Update MelodyMe to the latest version on PlayStore

Clear MelodyMe App Cache and Data:
1. On android, goto Settings » Apps » MelodyMe » Storage » click [Clear Data] option. This clears both data and cache.
2. restart MelodyMe.

Fix MelodyMe unable to contact server/ MelodyMe internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click MelodyMe » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto MelodyMe » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch MelodyMe

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