Docs U app not working? crashes or has problems?

Docs U Status

Last Updated on 2017-04-15 by Appsverse Inc.

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Common Docs U Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Docs U app on iOS and Android devices. Solve all Docs U app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Docs U iPhone Issues and Solutions

Docs U iOS app crashes, not working, errors
Docs U iOS app network issues
Docs U on iOS has black/white screen

Docs U Android App Issues and Solutions

Docs U has errors/crashing/not working
Docs U server network connectivity issues
Docs U has black screen

Docs U iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Docs U app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Docs U app crashes or not working on Iphone (iOS):

Close and restart the Docs U app on iPhone
Update Docs U app to the Latest Version for iOS
Uninstall and reinstall Docs U iPhone app
Update your iPhone to the latest iOS version

Fix Docs U on iPhone unable to connect to server/internet connection issues::

To resolve Docs U network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Docs U black/white screen (blank screen) on iPhone:

Follow the Docs U iOS app troubleshooting guide Here →

Docs U Android App Issues and Solutions

Fix Docs U not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Docs U app issues:

Force Stop the Docs U App
1. On android, goto "Settings" » click Docs U app. » click "Force Stop".

Update Docs U to the latest version on PlayStore

Clear Docs U App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Docs U app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Docs U.

Fix Docs U unable to contact server/ Docs U internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Docs U » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Docs U » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Docs U on android.

Solve Docs U black/white screens issue on Android:

Follow the Docs U android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Appsverse Inc., developers of Docs U.

About this app

Documents Unlimited for iPhone allows you to view and edit almost any document format including Microsoft Office® and OpenOffice documents on your iPhone. Documents Unlimited also supports the creation, viewing and editing of LibreOffice and Open Office Documents based on the Open Document Format with Documents Unlimited Office Apps suite. Documents Unlimited Free works by bringing you the power of the cloud to your iPhone or iPod by hosting LibreOffice online and streaming DocsU directly to you. On your iPhone, you can view, edit and create Microsoft file formats including Word®, Excel® & PowerPoint® documents. Create and edit Microsoft Office® and Open Office Documents on your iPhone. The full functionality of LibreOffice in the cloud which is a fork of OpenOffice that has been downloaded more than 100 millions times is brought to you by our power cloud based solution. However, you should note that only simple PDF files can be imported accurately and the PDF import process is not perfect. - Not all documents can be opened or edited successfully. Some opened and saved documents may result in a loss of formatting due to formats in compatibility. NOTE: You can also import PDF files to edit. The premium version is also integrated with Dropbox, GDocs and Box. Various graphics format (. png, . jpg, . If you are unsure, you can email us your non-confidential document to our support email to help you test if DocsU can open the documents successfully for you. - OpenOffice. org™ is a registered trademark of Oracle. - LibreOffice™ is a trademark of The Document Foundation. - Microsoft® is a registered trademark of Microsoft Corporation in the United States and other countries. - Documents Unlimited is a cloud based and hosted solution for the popular LibreOFfice suite and requires users to be online for its editing features.