Vivid Status

Last Updated on 2023-08-25 by Volker Hollander

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Most reported problems

Connection

50.0%

Not working

50.0%

Common Vivid Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Vivid network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Vivid App
1. On android, goto Settings » Vivid » click [Force Stop]

Clear Vivid App Cache and Data:
1. On android, goto Settings » Apps » Vivid » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Vivid.

On android, goto Settings » Apps or Manage Apps tab.
Click Vivid » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Vivid » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Vivid

Dec 28, 2025, 11:25 AM
a iOS user from Mladá Boleslav, Czech Republic reported problems with Vivid : Not working
Dec 02, 2025, 01:30 AM
a iOS user from Ste. Agathe, Canada reported problems with Vivid : Connection
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