Contact Tester Buddy - Earn Money

Contact Tester Buddy Support

Published by on 2023-10-31

About: Tester Buddy is an innovative online surveys platform designed to empower
individuals by giving them a voice in shaping the products and services they use
on a daily basis. With a strong belief in the power of collective opinions,
Tester Buddy provides a convenient and engaging platform for users to share
their thoughts and insights through online surveys.



How to Contact Tester Buddy Customer Service/Support

Tester Buddy - Earn Money Contact Information

Listed below are our top recommendations on how to get in contact with Tester Buddy - Earn Money. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Tester Buddy - Earn Money. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



33.33% Contact Match

Developer: aestimium GmbH

E-Mail: [email protected]

Website: Visit Tester Buddy Website








Reported Issues: 26 Comments

4.6 out of 5

By Theresa Lastovich

1 week ago

I have been waiting 2 weeks for 3 Visa’s I redeemed on Tester Buddy apps. 1-50$ and 2-2$ and I haven’t received them I contact times a day with no reply. I just redeemed approx 50$ on same app for PayPal and got it within minutes. So I asked for a 2$ Visa thinking it would help with getting the other card snd received that one instantly snd still waiting on the other cards from over two weeks ago. I’m so frustrated as I put my time working toward the reward offer, did my part and waiting weeks without being able to even talk to someone.

By Nicole

2 weeks ago

I have emailed support 3 times and have not heard anything back from them. I have yet to receive a reward email for completing the challenge of reaching level 1000 on Candy Crush Soda which rewards you $50. I spent a little over 3 months on this and would like the $50 reward compensation.

By Kara Taylor

3 weeks ago

I reached level 30 on family island and it’s not showing that I did

By Megan

1 month ago

I requested an Amazon payout and it’s been processing for more than a week. But if I request one for $1 it’s instant. How do I get my other ones? I haven’t received any emails

By Sarah duckworth

1 month ago

I haven’t received my rewards emailed tester buddy no answer what do I do waiting on 3 rewards never had a problem before thanks

By Jodi Farren

1 month ago

I am still not receiving my rewards and I play daily. It has been a month since I last received any rewards. I cannot even reach a $1.00 reward. I also do not want sent to somewhere else for answers where I have to pay. I shouldn’t have to pay for answers no matter if it is reimbursed.

By Michael Gudgen

1 month ago

Not getting my points anymore

By Josue Maldonado

2 months ago

I'm not getting my rewards anymore. I loved the app but it just stopped working all of a sudden can u please fix

By Tanzee Riley

2 months ago

I haven’t received my payout

By Sendy

2 months ago

It stopped cashing out

By Melissa Wells

2 months ago

I can’t redeem any rewards from PayPal. Please change my rewards to Amazon.

By James

3 months ago

I haven’t received my rewards

By Sharon

3 months ago

I am new to the apps, when I try to payout for the first time, I wait for four days still not yet received any email. Try to sending email to the support team, no one get back to me. Stat thinking weather this is a scam.

By Thomas Maguire

3 months ago

I was never rewarded for a limited time offer on Mech Arena on Saturday. Can you please contact me so we can remedy the problem? I have supporting documentation from the two purchases made. I have been trying to get ahold of your company for 2 days.

By Denise

4 months ago

I really enjoy playing some of the games on Tester buddy, and at first was was getting paid right away, Now I have 4 pending offers for payout and 2 of those are pending from Dec 8th, and 2 from Dec. 11 and are still in pending status, and don’t seem to be keeping track of all my levels, not sure what to think at this point,

By SpaceGangster

4 months ago

I cashed out $1 and receive ex it in minutes so I went hard on a task and made it all the way passed level 1000 for $100.72 after a few minutes I received the coins for the task 500 an something thousand requested two $50 payouts expecting to get the money like the first time this was on the 8th an payout is still pending can’t contact anyone and not sure what to do just sucks. Tester Buddy is just like everyone else I thought was my buddy 👎🏼

By Jovy jasiecki

4 months ago

I supposed to get a $105 from playing farm land word but i never received the payout,it has been 4 days now and i keep sending them a message but they replied to me like they don't have my email add on the record which is making me mad because i swear i used my email add when i cash out.This is making me mad because i spent so much time and effort to play their games but i haven't received my earnings until now.Please fix this problem.

By Lorna

4 months ago

I’ve done 4 amazon gift cards and 1 PayPal and it’s showing as processing and hs done for 3 days now I’ve tried to Email but getting nothing back In return was going great untill now

By Jamie Bass

4 months ago

I requested a cash out for $5, $2, & $1. I put down the wrong email address for the $5 &$2. I put my PayPal address as jamiebass76@redacted but the correct address is bassjamie76@redacted. Can you please send it to the correct address or give me the reward ID for the $5 & $2 please? Thank you, Jamie Bass

By Lee Bird

5 months ago

monopoly go wont activate ive installed the game but it says i have not as im on world 3 venice so far

By Kerry Jones

5 months ago

It all started off good, I withdrew £1 to see if it was legitimate to my PayPal. They ask for your email linked to your PayPal then they send you an email to confirm your email then the money goes in pretty instantly. I then withdrew a further £16 which was instant. Recently I withdrew a further £195 in instalments which all of the payments says processing. I did a £1 and £2 payment after and they were instant but I’ve still not received any emails in my junk folder or inbox for the £195 and I’ve been waiting a few days. I’ve reached out to tester buddy and they sent a generic email and in that email they said to check junk mail etc and email tremendous. So I emailed tremendous to be told there were no such transactions and to email tester buddy back to ask the status of the payments to which I got the same generic email saying check junk folder and email tremendous. I emailed tremendous back saying they keep sending me back to you and I’m awaiting their response and tester buddy won’t respond to my question about the status of my payments. Some payments go through and others don’t. I wouldn’t mind if it was a pound but when I’ve done loads of tasks and earnt £195 it kinda upsets you. I think it’s legit but they need to improve the app so you can see the status of withdrawals by clicking on them and have better customer service. Where’s all these missing payments going???? Probably in their pockets. I refuse to continue using the app unless it starts paying out what it promised.

By Lauren

5 months ago

Completed games and receiving no points please fix this. You guys owe me 100 from farm word game. I’m very upset with this ap. Please get back to me. I emailed you guys and no response

By Michael hampton

5 months ago

I reached level 250 on triple tile an didn’t receive my 30000 coin

By dcardona808


So far so good!

Dice and Domino Dream games are fun to play especially since there are no ads. I made $1 pay outs from each game but have yet to receive them and it’s past the 24 hours that it said I would get the money by. I sent in a ticket and almost right away got $1 “appreciation” gift for using the app. My next review will be an update to whether I get my initial payouts, I’ll wait another 24 hours… This is an update its past 24hrs and still have not received my two initial $1 payouts. Danny C.



By dcardona808


So far so good!

Dice and Domino Dream games are fun to play especially since there are no ads. I made $1 pay outs from each game but have yet to receive them and it’s past the 24 hours that it said I would get the money by. I sent in a ticket and almost right away got $1 “appreciation” gift for using the app. My next review will be an update to whether I get my initial payouts, I’ll wait another 24 hours… This is an update its past 24hrs and still have not received my two initial $1 payouts. Danny C.



By dcardona808


So far so good!

Dice and Domino Dream games are fun to play especially since there are no ads. I made $1 pay outs from each game but have yet to receive them and it’s past the 24 hours that it said I would get the money by. I sent in a ticket and almost right away got $1 “appreciation” gift for using the app. My next review will be an update to whether I get my initial payouts, I’ll wait another 24 hours… This is an update its past 24hrs and still have not received my two initial $1 payouts. Danny C.




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