Brainway Reviews

Got Brainway , started using, everything's good. Start tracking an "experiment". Cool, later, though, I want to see the stats....but there are no stats?!? Huh? Then at the bottom, get a notice that: "*To start seeing the effect of an experiment, you need to track a metric for at least 3 days without the experiment, and 3 days when the experiment was marked as completed." This would have been nice to know BEFORE any experiments!! That's all, wonderful app, functionally does what it an app should do, great visuals, navigation is a bit clunky (too much scrolling at this time), and don't know how to stop or restart an experiment, doing too many at once. I need Brainway, for productivity, for procrastination. Thank you.

Update23feb2025: the only completed experiment I have finished, continually sends notifications even though the experiment "is complete."
There is an inherent bias towards exact and complete entries, whereas, the review of results favors completeness and wholeness.
The Explore tab (more like a media library) of sounds and meditations, leaves the user with a blank screen at the end of each playing. Very poor design: could use at least a repeat question icon/button, or prompt of some sort, or repeat, or control of some kind... instead it just, sits, there, doing, nothing.. very weird.

I am extremely frustrated and disappointed with this app. I canceled my subscription two months ago through the appropriate method under "Subscriptions," and yet today, I noticed a charge deducted from my account. Thinking this was a mistake, I reached out to their support team, only to receive a dismissive response essentially saying, "too bad."

This level of customer service is unacceptable. If a subscription is canceled, there should be no further charges—end of story. To make matters worse, instead of helping resolve the issue or offering any meaningful assistance, their team showed no empathy or willingness to correct their error.

This experience has completely soured my view of Brainway , and I cannot recommend it to anyone. Beware of their shady subscription practices and lackluster support. I’m now left with the hassle of disputing this charge with my bank. Save yourself the trouble and avoid this app.

There are many reviews on here that will tell you about the experience of being told about a free trial and then a deceptive $30 charge a month later. It’s very hard to get a hold of their customer service. They will decline any request for a refund, even though you have not used the service, this is a borderline fraudulent practice.

I’ve experimented with a lot of apps that provide great services and great value. This is NOT one of them. I would highly caution anyone to move forward with this app.

I got Brainway and payed a one time sum of $30. I made sure it was no subscription since I genuinely don’t like subscriptions. Now after having had Brainway for less 4 months, they just charged me again! They also don’t make it possible to cancel a subscription from within Brainway (not even informing if you’d be on any kind of subscription). They direct me to cancel the subscription in Brainway Store, but my App Store is stating that I have no active subscription at all. Lousy!

I expected interactive to-do checklists, daily planner etc. and a ‘personalized’ plan which I never received. Absolutely Nothing helpful in Brainway, just a list of suggestions to read-all of which can be googled for free or from watching free podcasts. Very disappointing and they don’t offer refunds if Brainway falls short of your expectations which it clearly did. Very upset that I did not see all the bad reviews from others that also feel ripped off before handing over my hard earned money to this scammy app

VERY MISLEADING! $30 down the drain! It’s a bunch of articles to read which is perfect for a procrastinator right?! I had Brainway for less than 5 minutes and realized this is not what they make it seem to be. A bunch of reading. Stuff you can google and read for free. They refuse to refund me. I’ve deleted my account and I hope my subscription is really canceled. I’m so disappointed for not reading reviews first. So many people had the same issue and my special self joined the crowd. So disappointed. A TOTAL RIP OFFFFF‼️‼️‼️‼️ I wish I could give NO STARS‼️

Besides the fact that Brainway was not helpful, they prey on the fact that the people that will download Brainway have ADHD and/or organizational disorders by using a backdoor payment plan that is not through Brainway Store (can’t track subscriptions), does not provide your account or subscription information on Brainway , does not provide an option for cancellation, and does not otherwise communicate plan information. On top of that, $30/month for nonsense and chaos is absurd. Brainway has caused me more stress and anxiety than my actual ADHD. SAVE YOURSELF THE TROUBLE AND DON’T BOTHER.

This is what i got when i ask for refund. “Thank you for your message. I am deeply sorry to hear that you are dissatisfied with our product.

Unfortunately, all sales of digital products are final and non-refundable unless the product failed to be delivered due to a technical fault on our end.

Since the item was correctly delivered, we are unable to issue you a refund.”

1. I did not just BUY an app BUT also the content and hoping it will help me, your app doesnt provide features as other apps do.
2. Doesnt even have verity of content and its really not helping me.
3. Brainway is just a timetracker and nothing else.

Really thank you for building Brainway and wasting other’s time and money. I would rather buy a simple book and work on my own than buying this kind of apps with no respect to its customers health.

this app has fraudulently charged my credit card for $31 after I purchased a one-time 7 day service for $6 as advertised on Instagram. this app has refused to refund my money and I am now reporting them for fraud. I believe this practice of credit card fraud is widespread at this app and they have ceased communications after sending me their template no refunds email, and kept my money. Virtually no information on their website or app other than "no refunds". Will be alerting BBB, and other authorities.

This is a straight up scam that these people are running. They trap the users offering a one month plan and without the users’ consent enrolling them into a recurring subscription. There is no way to manage or cancel the subscription within Brainway . Brainway doesn’t even provide any info to identify whether a user is enrolled in a recurring paid subscription. They charge a hefty amount per month too! Brainway uses dark design patters to cleverly trap the customers. To specifically target procrastinators and trap them in the name of helping them is next level diabolical and pure evil. The team should be ashamed of themselves.

Essentially this is just packaged information and a way to track data that you can track in other health apps without a subscription.

I feel misled that a plan was really just me reading information. Instead of a here’s things you should do today.

Maybe my fault for not wanting to invest as much time right now but nothing tangible for me. Comparing this to Noom for a weight loss app. I want something that helps me be more accountable but giving someone who struggles with procrastination just something to read everyday is going to be ineffective for many users.

I didn’t subscribe for a long term plan. They offered a 5 day plan (which I payed for, then deleted my account and app), and without confirming they signed me up for a long term plan (I was charged additional even then). They will charge you, then refuse to give a refund even when you don’t use and remove app from phone. They asume as a procrastinator you won’t go through with trying to get your money back. They also make it extremely difficult to find terms and conditions, which I’m trying to do now to be able to submit a claim to my bank. Don’t even do it, not worth it!

They lure you in with a 3-month subscription and make it really tough to cancel before you are auto-renewed a 1-year subscription for $60. You must cancel 48 hours before your 3-month expires or you will be charged for a full year. I caught the charge 12 minutes after I was billed and they refused to refund my $60. Scummy.

Brainway is basically just a glorified journal and isn’t based on - nor offer any established medical diagnoses. In fact, it literally states that it “is not a substitute for medical treatment and does not offer medical diagnoses”.

Customers Service gives you the runaround and refuses to refund you, stating that you have already been billed so they won’t refund you even though you made it clear that you won’t be using their service.

Stay clear of this scummy app. It was built with the guise of helping procrastinators, but really just prays on the fact that they will not see that they will auto renew your for an entire year.

Brainway is a conplete scam and they are thieves. I registered for the 1 MONTH plan and was charged for it. For ONE MONTH. I never agreed to an automatic renewal, I just wanted to buy one month, and still they charged me the NEXT month. On top of that, what they charged me (without consent) wasn’t even the same amount I had paid before; it was double. I wrote to ask for a refund due to this and even more on top of that they said they didn’t do refunds (for a charge they shouldn’t even have done in the first place) and again, on top of that, I tried answering that that wasn’t right, several times, hoping I would get another answer and they never wrote back. Complete lack of professionalism and respect.

I downloaded Brainway because I thought it was something I could use. Then I saw it was a subscription app. I exited out the screen when it came to agreeing to the subscription. I never agreed to anything. I left Brainway alone. Suddenly I see. $54 charge on my credit card from Brainway. I go straight to my subscriptions in my Apple ID, not to my surprise there is no subscription on my profile as there shouldn’t because I did not subscribe. I contacted the company via email and all I get it sorry for the inconvenience, we will cancel your subscription and all sales are final. My question is HOW ARE ALL SALES FINAL WHEN I NEVER REQUESTED THE SALE???? Don’t download unless you want to be charged $54 randomly.

Brainway has been scamming people and Apple does nothing to prevent this! This is unacceptable! Go to Better Business Bureau and read hundreds of the same complain - they sell you a one-time payment for access and then - without prior notice start charging you a monthly subscription - worse- they charged me 2 months at once. There’s no info about your supposed subscription, no way of opt in/out, no clear info about such agreement - I haven’t seen a single email about my supposed subscription. Oh, of course: the only thing is clear in their customer service tha’t a No refund police. So they charge you a subscription that you did not enrolled for, they cannot give info about that or any proof uou have signed up for that, charge you at once and - look how ironic - give no refund. If it’s not theft and a big huge scam, I don’t have a better name for this!

App is basic and doesn’t lead users through the process. For an app and service trying to help procrastination, I don’t find it to be proactive enough to truly mitigate it. I may not be seeing it/finding it, but there’s no analysis, and again no proactivity in leading users through a process, or directing them to support resources, analyses, and feedback. Also, I was hooked into this by taking a quiz and being told my “plan” would be emailed to me - it never was. Instead I was prompted to sign up, pay money, and still never received a “plan” or feedback from the quiz. Would not recommend.

I really like Brainway and find it useful in many ways. It is very user-friendly and has a great lay out. I really like that I can keep a journal and that I have a record my daily moods. My favorite part of Brainway is the sleep meditations, I’ve always struggled to relax before bed and now I have a new ritual that takes little time and effort, but works perfectly for me.

this app Boost could not have shut we’d up in my life at a better time. I have always been an active procrastinator with tasks that seemed daunting but yet I knew I was an overcomer therefore waiting till the last minute always gave me the motivation to push through whatever task. Right now as I see my daughter struggling to do what some would think might be simple tasks, I feel overwhelmed till now. Now that I have read just a short amount of this material I feel hopeful and truly thankful for such a platform. This review may be continued if I can talk my daughter into downloading it as well!

Brainway is great . It gets you to think about stuff you normally don't think about. Brainway gives you strategy's to start making moves to better your life . Start with the 7 day trial to test and see if it's for you. The lessons are short and simple . Highly recommend