Contact Optima ELD Support
Company Name: MBM Optima Tech Inc
About: Beyond serving as an electronic logbook for meeting Hours of Service (HOS) and
Electronic Logging Device (ELD) compliance requirements, our solution offers a
range of benefits. By eliminating the need for paper Driver Vehicle Inspection
Reports (DVIRs), we provide digitized inspection reports, while keeping you
informed with real-time routing information.
Optima ELD Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: office@optimaeld.com
Website: 🌍 Visit Optima ELD Website
Privacy Policy: https://web.optimaeld.com/privacy_policy.html
Developer: Optima Developer
1 Most reported problems 😔💔
Continuous problems
by Continuous Problems
I am a lease operator and have no choice to use Optima as my ELD .Optima ELD continuously crashes on a android tablet to where I cannot change duty status, certified logs, if I do certified logs, it cannot be transferred to the server to be uploaded. Every five hours I have to turn off and reset the tablet. I have been driving for the current company for just over a week and I am on the phone every other day trying to fix the optimum app. I switched over to my iPhone 15 Pro Max and have the same issues but not as often. In order to download your daily logs, you cannot do it from the app, you have to call your company for them to access your daily logs and email them to you on a daily weekly or monthly basis. The Optima ELD support has a hard time understanding The problems because of a language barrier if you speak Russian or Spanish, I don’t know if there’s a language barrier. They say they will call you back after the problem is fixed and they don’t if you are looking into the Optima ELD program your business and or drivers the heartache of having to call continuously to have the problems fixed. If I could change to Moto or a different ELD system or program I would. Good luck if you decide to use this program.
Have a Problem with Optima ELD? Report Issue
Why should I report an Issue with Optima ELD?
- Pulling issues faced by users like you is a good way to draw attention of Optima ELD to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Optima ELD customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Optima ELD.
