Agora Status

Last Updated on 2024-07-11 by Gouvernement Francais

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Common Agora Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Agora app on iOS and Android devices. Solve all Agora app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Agora iPhone Issues and Solutions

Agora iOS app crashes, not working, errors
Agora iOS app network issues
Agora on iOS has black/white screen

Agora Android App Issues and Solutions

Agora has errors/crashing/not working
Agora server network connectivity issues
Agora has black screen

Agora iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Agora app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Agora app crashes or not working on Iphone (iOS):

Close and restart the Agora app on iPhone
Update Agora app to the Latest Version for iOS
Uninstall and reinstall Agora iPhone app
Update your iPhone to the latest iOS version

Fix Agora on iPhone unable to connect to server/internet connection issues::

To resolve Agora network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Agora black/white screen (blank screen) on iPhone:

Follow the Agora iOS app troubleshooting guide Here →

Agora Android App Issues and Solutions

Fix Agora not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Agora app issues:

Force Stop the Agora App
1. On android, goto "Settings" » click Agora app. » click "Force Stop".

Update Agora to the latest version on PlayStore

Clear Agora App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Agora app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Agora.

Fix Agora unable to contact server/ Agora internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Agora » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Agora » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Agora on android.

Solve Agora black/white screens issue on Android:

Follow the Agora android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Gouvernement Francais, developers of Agora.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Agora Website

Privacy Policy: https://agora.beta.gouv.fr/politique-confidentialite/

Developer: Gouvernement

100% Contact Match

Developer: REMIC

E-Mail: [email protected]

Website: 🌍 Visit Agora Website

About this app

Les citoyens aspirent à partager leurs convictions et idées régulièrement, pas seulement à chaque élection : c’est pourquoi this app propose, pour la première fois, de créer les conditions d’un dialogue démocratique continu entre les citoyens et le Gouvernement. - Posez vos questions au Gouvernement sur des sujets d’actualité ou soutenez les questions posées par d’autres citoyens : le Gouvernement répond chaque semaine à la question la plus populaire ! - Participez aux consultations proposées par les ministères en quelques clics, et suivez leurs avancées au fil des mois directement dans l’application.