Contact Isekai Support
Company Name: Mars Era Limited
About: What the-? Been transported to ISEKAI and turned into an adorable walking
mushroom?!
In this wonderful new world, you will begin by managing and
developing a small town while meeting and engaging with all kinds of young
ladies, both beautiful and bizarre. Discover unknown lands with them as you
wander at your leisure and enjoy the quiet life.
Isekai Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: slowlifesupport@mars.games
Verified email ✔✔
E-Mail: slowlifesupport@mars.games
Website: 🌍 Visit Isekai Website
Privacy Policy: https://profile.mars.games/static-page/privacy-policy-en.html
Developer: Mars-Games
Privacy & Terms:
https://www.facebook.com/isekaislowlife
11 Most reported problems 😔💔
Hello, I'm begging you for help. My guild ally is having trouble logging into the server we're playing on (Europe 361s). When trying to log in, it writes "player data synchronization timeout", while if you log in to his account from another phone, everything works fine. Can you tell me what the problem might be? It's been 5 days now, we've written many times in support of the game, but they haven't helped us in any way! I hope for your help, thank you.
Не могу зайти на аккаунт после долго отсутствия
Не могу зайти в аккаунт Пишет: таймаут синхронизации данных игрока
Good afternoon, I understand that your company only works in English, so my English will be broken. so, this morning I couldn't log in to the server, the game required me to change it because it was overloaded. so I'm changing it, and the game starts all over again. The name I enter doesn't work, so I click change account. my email is linked and verified. but when I do this, nothing changes when I restart the game, when I log out and log in, I get thrown into a new account, even deleting the game doesn't help. can you help with this somehow?
Hello. Please add the blessing of the Bard Reir character to any family character. Reir is a low-rank base character, but she can only be blessed with the help of a VIP family. This is strange.
Здравствуйте, я когда зашла в игру у меня началось всё по новой, у меня был S-297, ID-11118002983, пожалуйста помогите вернуть, играю давно
Здравствуйте. У меня возникла проблема. В волшебной ферме не могу выполнять задания. В них нужны растения которых у меня ещё нет. А задания не обновляются. Что мне делать?
Не могу получить награды за несколько ивентов
Underwhelming
by SimonUIUC
First day, pretty much all day connection error, because “too many” people signing up. When you finally get into the game, pretty underwhelming story and overwhelming cash grabber. The problem is not much to do, unimpressive graphics (most background pictures are just static drawings, one example when you click on something specifically(in the negotiation, the counter) is literally just a zoomed in of the same picture…), really is slow to progress.
And some of the graphics of the characters are very adult (sexually) not really good for kids.
Should've known...
by Ccandpie
This game looked so fun and cute to play! But of course, it goes into the same old trope as every other Isekai game.
Busty females in precarious "situations" and they call you Lord or Master. Along with calling a young girl a child, then your character proceeding to get excited about a date with her while she's in nothing but a T-shirt.
All within the first 15 minutes. Disappointing, considering how pretty and engaging the game is. One day there will be an Isekai game without all the standard and sad tropes.
Pay to win
by Thenest98
If you’re not spending hundreds of dollars then you have no way to compete in competitive aspects in this game.
The vast majority of high ranking people are all VIP4 or 5 and to reach that point you have to spend upwards of a $1000 to compete
Not to mention the vip’s get lots of extra characters to make it easier for them to gain power.
Another key feature of why I’m rating one star are the price tags that are thousands of dollars more than they should ever be worth, then marked at a discount. For example the newest OUTFIT for a character is posted at $99 and that’s at a %2180 discount. This is just one example, every single bundle or real money item is priced this way to make it seem like it’s a mega deal.
This game really isn’t worth it, you make be able to kill time for a day or so but eventually you would have to grind super hard (which you can’t cause everything has a time limit for recharge) not to mention waiting times for animations and the amount of taps you need
Not to mention the events that seem like they’re being put out for the vip 4-5’s so the player who doesn’t pay probably won’t be able to complete the event and unlock the one time event characters
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- Pulling issues faced by users like you is a good way to draw attention of Isekai:Slow Life to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- If you are a Isekai:Slow Life customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Isekai:Slow Life.
