Contact Spot the Station Support
Company Name: NASA
About: For anyone who has ever gazed up at the night sky and wondered about the
mysteries of the universe, witnessing the International Space Station pass
overhead can be an awe-inspiring moment. The Spot the Station mobile app is
designed to notify users when the space station is visible overhead from their
location.
Spot the Station Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NASA
Verified email ✔✔
E-Mail: SpotTheStation@hq.nasa.gov
Website: 🌍 Visit Spot the Station Website
Privacy Policy: https://www.spotthestation.org
Developer: NASA
3 Most reported problems 😔💔
App Crashes Every Time When Trying to Use AR
by Sm0kstr
The app crashes every single time I try to launch AR mode. I’m on an iPhone 15 Pro Max, so it’s definitely not the phone. All the other information in the app is great, but without the AR mode mode, most of its functionality for me is non-existent.
Can’t finish setup
by Ser Badger
After downloading the app, it tries to “determine my location” which I allowed, but it never does - the wheel just keeps spinning. It also lets you manually input your location instead, but once typed in, there is no way to advance to the next screen. Without getting past this screen, the app is useless.
I expect better from NASA.
Can’t get location to load
by Thom_D
Once I’m able to get the app to load my location I’ll write another review. But so far the app won’t dry up my location.
Have a Problem with Spot the Station? Report Issue
Why should I report an Issue with Spot the Station?
- Pulling issues faced by users like you is a good way to draw attention of Spot the Station to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Spot the Station customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Spot the Station.
