Contact PCollect Support
Company Name: Theo Sassano
About: Introducing PCollect: Your Ultimate K-Pop Photocard Management Tool!
Experience
a new level of convenience and style in organizing your K-Pop photocards with
PCollect, powered by intuitive design and advanced AI.
Idols: Simplify your
collection management.
PCollect Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Theo Sassano
Verified email ✔✔
E-Mail: help@pcollect.app
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Privacy Policy: https://www.freeprivacypolicy.com/live/df1b08c1-18f9-4283-a487-29af70c74028
Developer: Theo Sassano
3 Most reported problems 😔💔
template feature doesn’t work properly
by ❄️💙🐼
wasn’t able to convert any templates at all. My first attempt was a template with 55 cards, then I tried one with 30, them I tried one with 15. None of them could convert. The template with 50 did the best with about 50% of cards cropping somewhat correctly. The smaller templates didn’t even seem to register as templates and just uploaded as strangely cropped single images. I know the app is new so I will certainly be willing to try it again in the future when bugs are fixed.
:/
by Wowlexi
i just got the app about 20 mins ago and when i tried to add my first idol the app completely shut down and wont reopen
overall fairly clunky
by ObsidianTechi
the app was a lot less intuitive to use than I expected, and the process of actually adding photo cards is so disappointing. you have to either use a set of extremely blurry pictures they give you or go out of your way to find a template for your artist that is of higher quality (which most won’t be). just disappointing. the developers said this was to reduce file size of the app but why even store that sort of thing on the app anyways? have all these pictures stored in a server that links to the app and do it that way. I was initially excited to use this :( how unfortunate
Have a Problem with PCollect: K-Pop Photocards? Report Issue
Why should I report an Issue with PCollect: K-Pop Photocards?
- Pulling issues faced by users like you is a good way to draw attention of PCollect: K-Pop Photocards to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a PCollect: K-Pop Photocards customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PCollect: K-Pop Photocards.
