Company Name: GRIMLAX TRADE, S.L.
About: Do you often find your iPhone running out of storage?
AI Cleaner offers
AI-powered cleaning unlike any other. With powerful cleaning functions, it helps
you optimize your phone's performance by removing unnecessary files.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of GRIMLAX TRADE, S.L.
https://aicleaner.app/terms-of-use
Protect your data and wallet. We investigate the developer's website (Aicleaner.app), verify they're legit, and uncover hidden scams or complaints.
I found 3 charges totaling $52.95 for Apple.com/bill Record Store. I contacted Apple and they found this to be AI subscription charges. I did not authorize this charge and would like to be refunded my money to my credit card. I also contacted my credit card company which I had the subscription cancelled. They have denied the refund and referred me to contact customer service at AI Cleaner. I am requesting a full refund from your company. Thank you for your cooperation. Regards, Linda Rich
AL Cleaner have issues
I want a refund of #14,175 on the 3396-5321-171572722
Hello, My name is Lisa. I saw the ad for the AI Phone Cleaner and looked into using it. I already have an app that does exactly what this app does so I don't need two. I saw the yearly amount withdrawn from my acct but I thought there was a free trial. I canceled the subscription and I'm do sorry about this but may I please have my money back? Huge mistake on my part but again I thought I had a free trial. I canceled same day as I got the app. Please help me. Best regards, Lisa
I do not want nor afford this product. Please stop trying to charge my cards multiple times a day.
Google Grimlax repeatedly charges me for the Ai app that I merely tried on their trial base offer. Now I can't reach anyone to have them stop billing me for something I do not have/cancelled. I am writing to you for assistance and I got so far and then you wanted the card number, expiration date, etc. I do not possess a physical card and fail to have that information --- so what --- I don't get an answer? I was "chatting" with Ellen. Now I have actually wasted at least a half hour or so.
They are doing the same thing to me. They are double charging me for something that I cancelled and do not use. I wish people knew before they signed up!
Cancel and refund 8 payments of unauthorized payments
I did not authorize the A1 Cleaners. Please refund me on my charge card in the amount of $7.41. I was charged for this on August 23, 2025. I also was charged the same amount ( $7.41) from Grimlax Trade on August 16th, August 9th, August 2nd and July 26th. I did not order any app or game, etc. Therefore I am due $37.05.
You have done it again to me . I have cancelled three times and you have taken two payments from my bank account over 2 weeks and the today you took a payment from my pay pal account. I would really like to speak with a live person please .
I did not authorize this charge of $7.41. Why do you think you can sign me up and charge me for something I didn't ask for. I am expecting a full refund and if you cause me to have a overdraft charge I will expect you to pay that as well. James Jones jonestimeout @aol.com jjonedtimeout@redacted 2709019594
I need help TODAY this app screwed up all my personal & business contact #s call me ASAP!!!! 303 679-9255
Please refund my money. I did not complete Authorization. Yet your company charged my bank account which put me in overdraft. Please fix the issue. Your app. That is on my phone is not reachable ‼️
Need to restore all my contacts. It combined one that were not the same. How do I restore the back up
Please contact me, all my data was erased and I need to recover all of it. My phone number is 917-428-5952 and my email my email is Wallyzeins222@redacted.
by JSYDYRBEMWIDDYRHEBUFHRB
I guess this app is ok if you’re willing to pay money for it but at that point just buy more storage on YOURE phone I hated this app like you have to pay for it the whole reason for getting it was so you didn’t have to buy more storage.
by Icedragonslair
When it doesn’t work you are out your money… as there are no refunds at all… it is not worth the cost unless you have money to burn! I tend to stay away from software that the writer doesn’t even have enough faith in to stand behind their own products enough to offer refunds.
In my opinion any software you try and removes almost nothing you don’t already do on a regular basis with free software is not worth anything. But just trying this and evidently you have lost your money.
I will grant that the product did remove a very few items that it promised to, but it certainly isn’t worth anything as a paid ap.
Many are as good or better and if they even stand behind their product, it makes it the better choice.
by J2J2!
I have not even tried to use this yet, but I went through the reviews and it is obvious to see that the people who made this make simple, one sentence five star ratings to try a cover up all of the horrible ratings. As far as I can tell, this is a scam and doesn’t even work… DO NOT BUY